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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,384 Reviews

3,384 Reviews of Elder Ford of Tampa - Service Center

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June 07, 2024

The best customer service ever . Anthony Serrano was awesome very professional along with everyone else in sales More

by amanda@mcnattplumbing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Billiot
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 05, 2024

... as a former employee of Elder Ford I expected and received the besr services. Many of the faces there have changed, but the standards remain the same. More

by RRENVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 05, 2024

Help was great and everything was explained we will continue to use your services in in the future More

by roomanr48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

June 02, 2024

Always as promised, on time and fairly priced. Will definitely return again for service when needed More

by Jtommyball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 02, 2024

The service is very organized I will admit, but I was very disappointed when doing my recall the panel below was as damaged and the dealership didn’t do or say anything about it. I was very disappointed More

by JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi Jonathan, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you

May 31, 2024

I have been a customer of Elder Ford for a very long time, all of my cars are from there. They always offer me a great deal and wonderful service! Thank you for always considering my budget and my conce More

by lopzac98
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please let us know if there is ever anything else we can do for you! Safe travels!

May 31, 2024

Always courteous and eager to please. I enjoy the lift home and return. I can do other chores around the house while my vehicle is being worked on More

by Cmathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2024

The service provided to me its always great. I choose to wait for my vehicle because it is always done when they say it will take certain amount of time. More

by llanosleonardo411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2024

For the time I've been there, the service that they provided has been excellent, courtesy ,professional, I can't complain, keep doing awesome job. More

by ALAPONTE715
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2024

Crooks who bait and switch! Do yourself a favor and RUN from this dealership as fast as you can. More

by TERRILPEACOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAVID FUNK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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