Elder Ford of Tampa - Service Center

Always a great experience. Came in on a busy Saturday morning with no appointment. The Jason Fuchs and the entire staff did a great job getting me and everybody else in and out Came in on a busy Saturday morning with no appointment. The Jason Fuchs and the entire staff did a great job getting me and everybody else in and out as quickly as possible. When my car was ready, thehe porter saw me outside waiting for him to pull my car out front and asked my permission to give him a little more time to wash my car. Awesome Service. More

Body work Body shop was good. Needed to get something fixed from when I bought the vehicles bad they were good. Took a little bit of time but the quality was go Body shop was good. Needed to get something fixed from when I bought the vehicles bad they were good. Took a little bit of time but the quality was good More

Always great service at Elder Ford Johany Treapalacious always keeps me informed of what is being done and he has top notch customer service! He is a great asset to the Elder Ford serv Johany Treapalacious always keeps me informed of what is being done and he has top notch customer service! He is a great asset to the Elder Ford service dept team. More

Great value with thorough and friendly service Elder went out of their way to correct my brake issue and explain why it was happening and how I might prevent issue from occurring again. Elder went out of their way to correct my brake issue and explain why it was happening and how I might prevent issue from occurring again. More

All personal very helpful and professional. " NEW FORD FLEX" Went in to service my Ford Escape with Erica and left with a NEW FORD FLEX. The experience was very easy and professional. NAUICA, in " NEW FORD FLEX" Went in to service my Ford Escape with Erica and left with a NEW FORD FLEX. The experience was very easy and professional. NAUICA, in sales,did a great job helping me find a car that fit my needs and pocketbook. Jason in finance was very helpful in clarifying the paperwork and Mike Hennagir made the lease happen. More

Everything was great he explained things to me about my vehi Stanley st Louis was great very friendly he explained things about your vehicle my vehicle came in for recall on air bag but they did not have it in a Stanley st Louis was great very friendly he explained things about your vehicle my vehicle came in for recall on air bag but they did not have it in and don't Know when they will have it but they did do an inspection on my vehicle...,.__________________________________________________________________________________________________________________________________________________________________________________________________________________---__________ More

Didn't seem like a car dealer felt like a man cave Friendly and professional staff comfortable environment. A few of the staff spoke to me and ask how my day was going it was a good e atmosphere. Friendly and professional staff comfortable environment. A few of the staff spoke to me and ask how my day was going it was a good e atmosphere. More

Great I’m always happy with the service I receive from Elder Ford. I will tell anyone who has a ford to come there for service I’m always happy with the service I receive from Elder Ford. I will tell anyone who has a ford to come there for service More

Oil Separator and water pump leak Took the car in because it was smoking at idle, usual cause is oil separator covered under the TSB. Mechanic also found a water pump leak that was fix Took the car in because it was smoking at idle, usual cause is oil separator covered under the TSB. Mechanic also found a water pump leak that was fixed also. Car was ready when they said. Great service. More

15,000 service My car was in process of being repaired when the service was due. I don’t know who’s responsibility it was to return my car clean the way it was when My car was in process of being repaired when the service was due. I don’t know who’s responsibility it was to return my car clean the way it was when I dropped it off. However, when I picked my car up it was dirty. Also, I haven’t had time to call the service department as of yet, however, my car was running perfectly before the service and now it is running rough. At times it feels like it’s going to stop running. More