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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,383 Reviews

3,383 Reviews of Elder Ford of Tampa - Service Center

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June 25, 2024

Another great experience at Quick Lane. Stopped in on June 15th for Tune Up. Thanks to Sean Chlebowski, Service Advisor and Technician. More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Chlebowski
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

June 25, 2024

Very easy to work with, nice facility, vehicle was finished when it was promised. Will use them again. More

by paul.sessions89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

June 23, 2024

Great Service! !! Look forward to year of business to come. thanks so much for keeping our fleet up and running More

by ADMIN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 23, 2024

Nicole is easy to get hold of and always makes sure our vehicles are completed in a timely manner. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2024

Great, A+ Sevice as always. Job well done, correctly the first time. Great customer service. More

by cbwolfgang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 22, 2024

My service for my oil change went great all work was completed including new tire running well. More

by roseetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

June 22, 2024

Clean waiting area. Would be nice to have variety of food and drinks like other dealerships have to offer to their customers while waiting rather it’s a long or short t More

by TSing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No familiar faces
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2024

Computers were not working, advisor didn't tell me anything about my car. I had to ask to get the car washed. I didn't feel valued as a customer. More

by Danahenderson56@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get any paperwork, so I don't know
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you

June 22, 2024

Dealership continues to keep engaging with the customers making them feel as a valued part of this dealership. More

by BRIGHTRP54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 22, 2024

Always a pleasure to be at Elder Ford. Great team and service. Fully recommended. Thanks! More

by Gonzalo Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taffur
Aug 16, 2024 -

Elder Ford of Tampa responded

Gonzalo, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Safe travels!

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