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This rating includes all service center reviews, with more weight given to recent reviews.
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3,276 Reviews of Elder Ford of Tampa - Service Center
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January 16, 2018
Excellent Erica is very knowledgeable and professional and an asset to elder Ford. The technician Forrest was excellent and very thorough with his work and is a Erica is very knowledgeable and professional and an asset to elder Ford. The technician Forrest was excellent and very thorough with his work and is also an asset to elder Ford. I highly recommend taking your car to them for service More
by chris
Employees Worked With
Erica Ortiz
January 16, 2018
Car still not repair left message she never return call Repair not done when call service worker as of today haven't received call back yet sad poor service very displeased with service I expected the repai Repair not done when call service worker as of today haven't received call back yet sad poor service very displeased with service I expected the repairs to be repaired More
by OZIEJACKSON
Verified CustomerEmployees Worked With
Erica Ortiz
December 13, 2017
Lack of customer concern The service department and body shop are lacking in strong management and to many things just don’t get done correctly. Service lacks in many ways and The service department and body shop are lacking in strong management and to many things just don’t get done correctly. Service lacks in many ways and now I’m told the new way you get a loaner when they are working on your vehicle is first come first served meaning you drop your vehicle for service and if there’s a loaner there you can use it if not Oh well that sucks More
by Ypanmar
Employees Worked With
Robo Rivera
May 24, 2017
Great Service Center I went to Elder Ford Service without an appointment and was greeted by a cheerful lady named Nita. She was able to get me in and I was out in no time I went to Elder Ford Service without an appointment and was greeted by a cheerful lady named Nita. She was able to get me in and I was out in no time! My advisor Erica did a great job keeping me informed. I will be back! More
by KK
Employees Worked With
Nita Diaz, Erica Ortiz
May 20, 2017
Amazing customer service from Nita Diaz This has been amazing. Easy and effortless. The service staff Nita and Erica were fantastic!! I will always use this facility and tell my friends an This has been amazing. Easy and effortless. The service staff Nita and Erica were fantastic!! I will always use this facility and tell my friends and family! More
by a.morrow.irish31
Employees Worked With
Nita Diaz, Erica Ortiz
May 18, 2017
#1 in Service and Customer Care! These folks are #1! Been coming here since 2015. The service department is amazing. Johanny, Mike, Alexia, Nita, Ken, Thomas are all part of a team These folks are #1! Been coming here since 2015. The service department is amazing. Johanny, Mike, Alexia, Nita, Ken, Thomas are all part of a team that I deal with weekly. They fix our vehicles and do it right! Tell them Kev sent you! I did not see all the names of the people who have helped me but these are the few I recall. They will take care of you! More
by RevKev
Employees Worked With
Other Employees :
Terald Hopkins, Rob Elder, Shaun Sharma, Mike Sirignano, Nita Diaz
May 16, 2017
great service Johany,Nita and Vanessa were great helping me out . thanks you guys for the great help in taking care of my ride. Your the best Johany,Nita and Vanessa were great helping me out . thanks you guys for the great help in taking care of my ride. Your the best More
by Luis Betancourt
Employees Worked With
Vanessa , Nita Diaz
May 11, 2017
Britany was very helpful and willing to answer any questions Britany was very helpful. Any questions i had she took the time to answer them and inform me on things that i needed to know.... Britany was very helpful. Any questions i had she took the time to answer them and inform me on things that i needed to know.... More
by Alicia Manuel
Employees Worked With
Britany Grayer
February 28, 2017
Great experience as always! I had an A/C issue with my F-150 and once again, Mike Stults took great care of my problem. Job was completed not only on time, but earlier than expec I had an A/C issue with my F-150 and once again, Mike Stults took great care of my problem. Job was completed not only on time, but earlier than expected. Great job, A/C works like new! Mike is my "go to" guy when I need my truck services. FIVE STARS!! Thanks Mike! More
by Steve Rix
Employees Worked With
Mike Stults
January 07, 2017
Making things happen I let Dave Witkowski know what kind of vehicle and price range I was looking for to fit my needs, he sent me pictures any time something came on the l I let Dave Witkowski know what kind of vehicle and price range I was looking for to fit my needs, he sent me pictures any time something came on the lot that fit my description, I eventually found one that I liked I never felt rushed, when the time comes for an upgrade I will be going back More
by Clint Grugel
Employees Worked With
Dave,Witkowski, Michelle Santiago
