Elder Ford of Tampa - Service Center

Michael was very helpful and knowledgeable about the issues I had with my vehicle. Turnaround time was quicker than initially expected. issues I had with my vehicle. Turnaround time was quicker than initially expected. More

Johany is always top notch. . He is thorough, and helpful in every way. He keeps my vehicles in great shape. . He is thorough, and helpful in every way. He keeps my vehicles in great shape. More

I am very pleased with my purchase of a 2024 F150. The whole team did a great job making the purchase process a breeze and also did a fantastic job making sure I was happy and worked diligently to res The whole team did a great job making the purchase process a breeze and also did a fantastic job making sure I was happy and worked diligently to resolve a minor issue after purchase. I would recommend this dealer and will be back to do future business with them. More

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

Great service and responsive Great service great service great service, especially from Daniel they’ve been a pleasure to work with great service, especially from Daniel they’ve been a pleasure to work with More

Took in my ford F350 for an oil change, fuel filters and tire rotation. It was a terrible experience. 3 hours was told I needed an air filter but they actually never check it just sent me a video show dir tire rotation. It was a terrible experience. 3 hours was told I needed an air filter but they actually never check it just sent me a video show dirt outside where the air filter is. Rotated my tires and never check the air pressure so my low tire pressure light came as the rear tire pressure was to low now because the tire were on the front. For a “multi point” inspection you think they would at least check the tire pressure. I’m not sure why my truck took three hours as I watch groups of techs standing around talking for long periods of time. Then to make matters worst when my truck was done I had to wait for my service guy to come back from some where to cash me out. Apparently the next guy can’t cash out another persons client. How efficient is that? I am a faithful ford service person but this will be my first and last time to this ford dealership. More

I was sold on insurance and protection plans and they didn't honor them. Very unhappy with the lying and cheating that goes on in this industry. didn't honor them. Very unhappy with the lying and cheating that goes on in this industry. More

Awesome work on my truck thanks it runs really great right now he was really nice right now he was really nice More

I asked for the braves to be checked. I was told the rear where bad. I received no info on the front brakes.After 32 thousand miles some info should have been passed along. A trie rotatio I was told the rear where bad. I received no info on the front brakes.After 32 thousand miles some info should have been passed along. A trie rotation was done.In past a alignment & balance was performed. Not this time. It is common sense when you do one you do all. Also no battery check was done. It has the original battery. The trick is a 2019 model. I will be taking my truck to my local mechanic. More

Really great service actually best thing I like about Daniel he keeps me informed on everything with multiple options to have Daniel he keeps me informed on everything with multiple options to have More