Elder Ford of Tampa - Service Center

Excellent service from Ms Tackett and Darrell Kincaid. Others need improvement on communication with customers. Others need improvement on communication with customers. More

The dealership did a great job at helping me find the right car for me. right car for me. More

Awesome and they get the job done and loyal to there customers thanks you guys are great customers thanks you guys are great More

Same as the others you keep charging me $100 deductible and you're not fixing my car. This has been going on for several years now and you're not fixing my car. This has been going on for several years now More

I brought our 2016 T250 in because it would go over 10mph. I got an estimate for over 9k and no verbal communication at all, just a video. I got it back on the road at another shop for $75. I may ha 10mph. I got an estimate for over 9k and no verbal communication at all, just a video. I got it back on the road at another shop for $75. I may have done the brake work and such with you but the lack of customer service sent me elsewhere. More

I brought my My 2023 F150 about five times I’m still currently having problems with my truck the last time I went to pick it up the Service advisor told me that he couldn’t give me my paperwork and I to currently having problems with my truck the last time I went to pick it up the Service advisor told me that he couldn’t give me my paperwork and I told him I was not leaving without my paperwork typed up also he refused to give me all of my paperwork and even lied about nothing was wrong with my truck I’ve been having electrical problems, screens, going, blank, plug-ins working and not working. My Air damdamn system was system was not working properly which Can cause my truck to overheat. I’ve had a battery replaced , my Approach lights was cut off and when I brought it in, he said that I told him to do that that wasn’t true. He left them off to make me think that I didn’t have any more problems with my truck i told my service advisor which I’ve been working with for quite a while that my lights going off and on, even if I’m not near the truck every time I tell him he would make excuses also I told him about my gas gauges was not reading properly. My truck has been down quite a bit. also, they would reset my computer back to factory and I had to reset everything before I could pull off from the dealership every time I bring it in they kept resetting the computer which in the process one of my modules fail on the computer system I also had to replace the parts for the mechanism which is used to put my truck in park or drive or etc. i’ve been having problems with my gas gauges, which I’m still having the same problem I’ve had problems with my computer where I could not start my truck with With my Ford app on my phone or my key I feel like they’re playing games with me and I don’t have time to play games because I have to work to pay for the truck and also take care of other obligations that I have in my life. This is very distracting. Thank you More

Nicole made the process easy and was wonderful to deal and communicate kept in touch the entire time and communicate kept in touch the entire time More

They included a full electrical review and after the appointment (1 week) I needed to change my battery. So I paid a full service But never was full appointment (1 week) I needed to change my battery. So I paid a full service But never was full More

Super friendly and very good at getting back with you quickly. I Highly recommend them. quickly. I Highly recommend them. More