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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,381 Reviews

3,381 Reviews of Elder Ford of Tampa - Service Center

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October 04, 2024

Johany went above and beyond in getting my 2022 F150 Lightning moon roof fixed and recalls done. He provided me with a car to drive to work while my truck is undergoing repairs. I am very happy that the More

by arnoljoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

October 03, 2024

This is only my second time buying a car but this one experience made me realize I should only buy from dealers from now on because of the customer care and information I received at elder Ford More

by liamandrewpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabil Brohmi
Oct 06, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 02, 2024

He’s alway been the best for year and years ! ! You don’t pay him enough… That’s why he’s been there longer than Elder !👍👍 More

by wdowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 02, 2024

I've been bringing my 2007 ford escape for routine maintenance since I purchased the vehicle in '07. Elder ford has kept my vehicle running great for over 17 years! More

by MDVAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2024

Very smooth transaction. Sergio was exceptional. Zero surprises. I will say that the requests to do this xxxx survey were relentless. More

by keiberlaw
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

October 02, 2024

I am from Sarasota! Was not happy with the way the dealers in Sarasota treated me . Called Elder Ford of Tampa told them what I was looking for & what I could afford tha More

by exline5
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2024

Nicole was responsive and kept everything straightforward and easy. There was no pressure to do more than I wanted. But I was fully informed on the condition of my vehicle. More

by SDKIMBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2024

They took care of me in a professional and timely manner when i did not have an appt but had a flat tire. I appreciate the service that day and they met my needs. More

by rnsaw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Quicklane Service Department
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave a review for us at Elder Ford of Tampa. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2024

State vehicles are always service in somewhat of a timely manner. The customer service is A++ AWESOME that I receive from Arecio Canton. He is patient & willing to accommodate my needs as well as making sure More

by nina.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio Canton, Eddie in valet
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 02, 2024

I’ve purchased a few vehicles from ELDER FORD and I have satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be m More

by Happy Vehicle Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our staff's outstanding service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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