Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,381 Reviews
Call Service Center (813) 321-1234

3,381 Reviews of Elder Ford of Tampa - Service Center

Sort by
October 13, 2024

Never take your vehicle for repair. Ridiculously overpriced, especially for an established customer. In the common vernacular, they suck. More

by mikebrooks76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name.
Report | Print
Oct 18, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 13, 2024

Had a great experience with this dealership. They made the process very easy and timely. Oh would definitely recommend! More

by brb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Report | Print
Oct 19, 2024 -

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

They are always very honest about repairs. If you don’t need it they will tell you that it isn’t necessary. I trust them completely and that is something I thought I would never say about a d More

by DONFOLTZ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Elder Ford of Tampa responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

October 12, 2024

The dealership has always went above and beyond for my service, short wait time ro. More

by dgreen61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

Sold a truck that has flat spots on the tire and won't warranty the vehicle More

by etch1elec2
Recommend Dealer
No
Employees Worked With
Anthony Serrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 06, 2024

Everyone is friendly and respectful. Very courteous advisers, willing to listen to customer needs. I recommend Elder Ford for your car needs 100%. More

by jetman737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 06, 2024

I was able to take my truck in there on a Saturday morning and the Service Advisor was very helpful. Was able to fix the problem. More

by jacobs3155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Brohmi
Report | Print
Oct 09, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 06, 2024

Employees sat in my car for lunch crushing what was in my passengers side seat. The also left used disposable forks in my car. Not very happy. I received a message for someone saying if there anything they c More

by derickleon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 05, 2024

The last service for a flat tire was wonderful it was quick and fast and help me reach work on time Thanks to team at elder ford More

by SHIVANANDA.3B0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Loar
Report | Print
Oct 12, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 04, 2024

Great service had to reschedule at short notice and this was super easy. App is good More

by jeweller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

1
...
20
21
22
...
339