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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,498 Reviews
Call Service Center (813) 321-1234

3,498 Reviews of Elder Ford of Tampa - Service Center

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June 16, 2025

Experience replacing the bronco hardtop was easy There was no hassle or equable. He just ordered the defective parts and had them installed More

by VRAESCH
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 17, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 15, 2025

Johany has such compassion that I can always tell when I am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. More

by laughsalot1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUSTIN FIGUEROA
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Fabian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2025

The staff was courteous, attentive, and took care of everything that was required for the service appointment. More

by rghendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

June 12, 2025

Elder ford always does excellent work ! I would advise for all to shop with elder ford More

by QTHOMPSON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zeigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayna Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Benghazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2025

Attentive to needs and always review what coverage I have to see how I could save More

by Nchlsdly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2025

It’s a ford dealer. They have a great customer relations representative and she will answer you back. More

by mendell3556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2025

NICOLE service rep was wonderful. She kept us informed at all times great job. very friendly staff. More

by Warren colazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Elder Ford of Tampa responded

Hi Warren, we're happy you found our staff to be supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2025

Always fast and efficient, professionally done and always communicates what the issue is and how to fix it More

by JMA1029485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

Johanny was not very great at giving updates regarding how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. More

by Dkesicki8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 06, 2025

They are very professional what they do I’m recommending 100% I will definitely come back again More

by DIVINE_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomez
Report | Print
Jun 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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