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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,426 Reviews
Call Service Center (813) 321-1234

3,426 Reviews of Elder Ford of Tampa - Service Center

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March 31, 2025

My first visit with the Service Department was a great experience. I will use Elder Ford for future vehicle service. More

by bbush0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 30, 2025

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2025

Great service with a smile in their faces Employees that listen to my concern and fix it right the first time More

by sefabian
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perez
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Apr 04, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

March 30, 2025

Great service, very informative kept me updated on the status with no surprises Really appreciate him hes a great example of great service person More

by marwann albdiwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

great team nice waiting area plenty to watch staff was attentive even with as many customers as they had More

by gurleytire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hall
Report | Print
Mar 28, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

Always great service! Thanks so much for your assistance. Good job on my car today More

by flmousie1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

Good service and I liked the video sent to me of the mechanic going over my car. More

by mmayjrsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River, (I did not catch last name)
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Mar 27, 2025 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 24, 2025

Excellent service, Zaire was fantastic in helping us purchase our new F-150. Told them a price and they made it work for us. Highly recommend. More

by Xep13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaire Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

March 23, 2025

He did not honor my recall on my car and still not fix I disappointed More

by mamakatie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 22, 2025

Michael was very helpful and knowledgeable about the issues I had with my vehicle. Turnaround time was quicker than initially expected. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Elder Ford of Tampa responded

Hello Ann, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We are always more than happy to assist you if anything else comes up. Take care!

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