Elder Ford of Tampa - Service Center

The Service Tech , Marcos Gonzalez worked with me and provided excellent service on my 2016 Cadillac SRX replacement of brake pads for my wife’s car even though it wasn’t a ford product! I was complete provided excellent service on my 2016 Cadillac SRX replacement of brake pads for my wife’s car even though it wasn’t a ford product! I was completely satisfied and would recommend this group to all my friends! Thanks, Gerald Benton ! More

Purchasing my truck went fine. The service department is very good, Dan Beavers and Technician Todd Jackowitz. The service department is very good, Dan Beavers and Technician Todd Jackowitz. More

Awesome people, great service. Service department had no issues fixing what another dealer did not do correctly. Definitely recommend! Service department had no issues fixing what another dealer did not do correctly. Definitely recommend! More

Very quick and polite servicemen. Very glad I could use my reward points and I didn’t have to pay anything. Very glad I could use my reward points and I didn’t have to pay anything. More

Elder Ford is highly reliable and prices are very reasonable! Keep up the good work! reasonable! Keep up the good work! More

I lost my tires and I now have a ranch code . I gave you 5 stars ..because all your helpers were nice I gave you 5 stars ..because all your helpers were nice More

Fire as xxxx, great service, top 10 of all time, greatly appreciated and will forever remeber this experience appreciated and will forever remeber this experience More

They had the vehicle for 14 days to perform a tuneup and Evap valve replacement. Evap valve replacement. More

Excellent service right after Hurricane Milton. I was surprised they actually were able to provide service . So thankful I was surprised they actually were able to provide service . So thankful More

Overall an extremely poor experience. Finance communicated poorly and processed a loan without telling me. I saw the loan present on my credit and had to call Ford Financing to figure wha Finance communicated poorly and processed a loan without telling me. I saw the loan present on my credit and had to call Ford Financing to figure what had happened since I did not get a response from the dealer. Additionally, the dealer did not pay off my previous loan within the required 30 days, leaving me in a position where I needed to cover two car payments to protect my credit. After several days of trying to contact the finance manager via phone and email without a response, I had to reach out to the general manager. The issue was eventually taken care of, but I never received any kind of follow up from any manager. I will not seek service here again. Once I purchased the vehicle, I was effectively ignored. It took days of effort to even get into contact with anyone. I strongly recommend against going to this dealership. My wife was looking at purchasing an EV as well, and we will certainly not be going here. More