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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,378 Reviews

3,378 Reviews of Elder Ford of Tampa - Service Center

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February 22, 2025

I’m writing fifteen words in this box because I have a fifteen word minimum. More

by johnnyjmosley168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Best experience ever! Every service offered has been implemented with professional excellence and personal customer care. More

by Sparkle Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

They did an Awesome work on my vehicle I’m very happy with it! Very professional team More

by YARIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zeigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Benghazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Clear communication from the advisors. Nice facility. Fast service. Knowledgeable technicians. They offer a drop off option where you can uber home get your service done and then uber back More

by CplNick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : River Hall
February 20, 2025

Nicole was very helpful and professional. She answered all of my questions and was knowledgeable. More

by LAPP.STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 20, 2025

Another exceptional customer service experience. From Johany, my service advisor to tech who fixed my truck. Replaced water pump. To Alejandra and tech in Quick Lane who recognized the urgency. My More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra
Feb 23, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 19, 2025

Service is always great, Best Ford dealership in Tampa Bay, Service was fast Great Staff More

by BMBAGMAN
Recommend Dealer
Yes
Feb 23, 2025 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!

February 19, 2025

Great Dealership awesome service. Never an issue at Elder Ford. Quick in and out service More

by sean.hebior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

February 17, 2025

service department couldn’t resolve check engine light after several attempts and left spare tire on car which caused tire malfunction light to come back on More

by BARNETT.MCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Tafur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 15, 2025

I have been a customer of Elder ford for years; everything from purchasing cars, body work, mechanical issues, warranty work, and routine service. They always treat me with courtesy and respect. My More

by Peter Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

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