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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,276 Reviews
Call Service Center (813) 321-1234

3,276 Reviews of Elder Ford of Tampa - Service Center

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November 22, 2024

Gray worth thank you I'm glad that you guys working with me thank you More

by ivancoto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

I purchased 2009 Mustang (Anniversary Edition) Jan. 2010, when it was Ernie Haire Ford. I've always had my vehicle serviced @ said dealership and always will . Shout-out to Service Advisor: Daniel A More

by clr2lnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
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November 22, 2024

They have outrageous rates for repairs, over 100% higher versus non-dealership prices, yes, that means more than twice as much. More

by J Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

I have already submitted a review. Not sure why I’m getting this again for More

by Zayd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Torino
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

I actually bought my 2005 F-150 here when it was ERNIE HAIRE, so I have continued to bring my truck in for service here to Elder ever since. Great service and the people are awesome! More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Elder Ford of Tampa responded

Hi Raul, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Contacted you 4 times about buying a new vehicle and got no response, no return call More

by eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Jennifer was awesome, my service was quick and easy. I’ll be sure to recommend Elder ford to everyone i know! More

by LUGONICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 18, 2024

Elder Ford of Tampa Aims to please customers. By the experience of it’s service advisors such as Johany Trespalacios he is always there to assist his customers in any way possible Good Job Joha More

by nickx0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2024

Customer service was amazing and I was kept aware of findings and repairs. I recommend Elder Ford. More

by EAMON.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
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Nov 21, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 17, 2024

I've heard nothing regarding my car for days since it was towed in last week. More

by Kat Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who called me
Report | Print
Nov 19, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

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