Elder Chrysler Dodge Jeep Ram
Athens, TX
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My sales man Kevin Cruz was friendly and was happy to walk me threw all the features of my new truck. Even days after my purchase. The GM came out to greet us. I will go back for my next truck and will walk me threw all the features of my new truck. Even days after my purchase. The GM came out to greet us. I will go back for my next truck and will be sending my friends. Normally buying a car is a headache but this time was a pleasurable experience More
No pressure, down to earth, like buying a car from good friend. Easiest car buying experience ever. Told Tim what I wanted and he delivered. Owner was very gracious. I will tell anyone interested in a friend. Easiest car buying experience ever. Told Tim what I wanted and he delivered. Owner was very gracious. I will tell anyone interested in a dodge or jeep to shop here. Definitely a laid back atmosphere with no frills. I highly recommend you check out their website and use the live chat feature - very helpful. More
A big thank you to Tim Powell at Elder Dodge for helping us select a new and much needed vehicle. We appreciate him working so hard to find us a great deal within our budget after our vehicle was totaled i us select a new and much needed vehicle. We appreciate him working so hard to find us a great deal within our budget after our vehicle was totaled in an accident. Tim and the entire staff at Elder Dodge made our (unplanned) buying experience the best ever! More
My internet search for the vehicle that fit my needs took me to Elder Dodge 50 miles away. All the employees that I came in contact with were very pleasant and helpful. Kevin Cruz meet me in the lot and as me to Elder Dodge 50 miles away. All the employees that I came in contact with were very pleasant and helpful. Kevin Cruz meet me in the lot and assisted me in a manner that I was very comfortable with. He was never pushy or tried to sell me anything I was not interested in. His knowledge of the vehicles was refreshing and informing. I am very pleased with the experiance and will look forward to my next visit. I would recommend Elder Dodge to every one. It was very nice to shop with pleasure once again. Thanks Kevin and Elder Dodge. Ron Zitterich More
Stephen Magee, Jason McLean and Mike Mullenix provided a great truck buying experience for me and my family. Their friendliness, professionalism and patience is clearly outstanding. I will continue to recom great truck buying experience for me and my family. Their friendliness, professionalism and patience is clearly outstanding. I will continue to recommend Elder Dodge to all that will listen. Thank you for my new truck. More
This dealership obviously has elected not to recognize, acknowledge, or otherwise reward customer loyalty. This latest purchase of a new vehicle was my third there in 5 years. I have had every bit of serv acknowledge, or otherwise reward customer loyalty. This latest purchase of a new vehicle was my third there in 5 years. I have had every bit of service and scheduled maintenance performed at this dealership. In my opinion I was a loyal repeat customer. After all this time, this latest salesman has decided to treat me with disrespect and a demeaning attitude. Not only was I not offered one single incentive for being a loyal repeat customer, the salesman attempted to cheat me by listing my exceptional trade in as less quality than it was. I told him I was insulted by his offer after I had already told him what I expected to get out of the trade in. He immediately went to my price but by then I was already offended that he would even attempt it. He stated his reason for doing so was that the dealership needed the money. To add insult to injury, I had inquired about having an electric brake controller installed since I tow a camper. Before money changed hands, he said it could be done with no problem. I remembered to ask again after we were complete with the transaction only to find that he wanted to charge me over $300 to install it. A product that I could have done down the street for less than $190. I became even more offended that he again showed no recognition of my repeat business and that I just once again spent a lot of money with him. Again, his reason is because the dealership needs the money. I had to make another trip to the dealership to bring my second set of keys to my trade in. I was greeted with rudeness and much disrespect. He had promised to fix a scratch that was on the truck, but once he saw me only asked about the key very rudely. I suppose that is again because money has already changed hands and he does not have to live up with unwritten promises. Another reason of many why I will take my business elsewhere. More
Everyone at Elder was more than helpful and did all they could to make a deal happen for me. I don't have the best credit rating and Kevin Cruz exhausted all options to find a way to make this purchase poss could to make a deal happen for me. I don't have the best credit rating and Kevin Cruz exhausted all options to find a way to make this purchase possible for me. A very big thanks to the great folks at ELDER CHRYSLER DODGE JEEP. I highly recommend a visit to Elder if you are looking for great service and selection of vehicles.. More
We love over 250 miles away and found this van on the internet. Elder Dodge (Charles specifically) did a great job doing as much over the phone and internet as possible as all we had to do was drive our internet. Elder Dodge (Charles specifically) did a great job doing as much over the phone and internet as possible as all we had to do was drive our trade down, do a little paperwork and then we were on our way in about 2 hours. The only complaint we had it that our driver front tire was low, they put air in it and said we were good. We continues to have a low tire off and on and now know we had a nail in the tire. I would of appreciated it if they would of took it off and looked at us because normally there is a reason for a low tire. But other than that all the people were great and we LOVE our new van from Elder Dodge! More
We have been doing business with Elder Dodge for 8 years & have bought 3 pickups & 1 car from this dealership and we drive 4 hours round trip to have them serviced@ Elder Dodge. The only reason we choose to & have bought 3 pickups & 1 car from this dealership and we drive 4 hours round trip to have them serviced@ Elder Dodge. The only reason we choose to do this is that they have ALWAYS treated us Very Good as well as doing a great job servicing our vehicles . Thank you Alex for taking care of the services on our vehicles. More
This was our second vehicle purchased at Elder Dodge. We are always welcomed with a smile. On both of our vehicles we called and told them what we want and they were able to help us get exactly what we want are always welcomed with a smile. On both of our vehicles we called and told them what we want and they were able to help us get exactly what we wanted. And they were able to get the price where we wanted it. And they have a great service department also. More