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El Dorado Mazda - Service Center

McKinney , TX

4.6
83 Reviews

83 Reviews of El Dorado Mazda - Service Center

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June 05, 2023

Had been to this dealership for third time. Very professional and friendly staff. No pressure, but they do recommend service. They share the details of service and condition of vehicle through More

by BalaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I have purchased 3 Mazda automobiles from El Dorado. Extremely satisfied with my purchases. Commendable sales & service. More

by a-btolly6821hecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Service Department is friendly, informative, and easy to schedule an appointment. Greeted at the bay when you pull in, informative video sent of the car in the service area, and needed or suggested repairs More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
May 03, 2023

It was very easy scheduling a service. The work was done quickly and while I waited I talked to a very nice salesman whose name I don't remember. The showroom was clean and comfortable. An More

by zgoldwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons, Steve Miller
April 14, 2023

We have been having our Mazdas serviced at El Dorado since 2007. The current manager, Nick, always takes good care of us to ensure we have the best possible service experience. If there happens to be a More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Brian
March 22, 2023

Rodney Ford was my Service team member for a car inspection. He made the process really quick & easy and even showed me how to complete the online Vehicle Registration. I trust this location with my More

by Sharla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney, Kas
March 20, 2023

Ross met me at the garage and explained the process and the wait time. It took 2 hours for the 20,000 mile maintenance service. I was hoping the wait time would be shorter. The waiting room was comfortabl More

by cecile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Karlin
February 24, 2023

The dealership people are always friendly. Most have become our friends! The inspections of the vehicle at each service are well done, thorough, and show pictures of the inspected points to More

by dpdeshazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
January 25, 2023

Super good service, quickly, and good quality. Nice advisor, patient and polite. Recommend Mr. Brain More

by Xujiang Zhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
January 24, 2023

I have been taking my Mazda to this dealership for service for almost 7 years. The service staff are very professional, and i love the way they share the report and video. Unfortunately, on my most More

by Mebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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