El Dorado Mazda - Service Center
McKinney , TX
80 Reviews of El Dorado Mazda - Service Center
It was very easy scheduling a service. The work was done quickly and while I waited I talked to a very nice salesman whose name I don't remember. The showroom was clean and comfortable. An The work was done quickly and while I waited I talked to a very nice salesman whose name I don't remember. The showroom was clean and comfortable. And, I got a coupon for a car wash!!!! More
We have been having our Mazdas serviced at El Dorado since 2007. The current manager, Nick, always takes good care of us to ensure we have the best possible service experience. If there happens to be a since 2007. The current manager, Nick, always takes good care of us to ensure we have the best possible service experience. If there happens to be a problem, it is resolved quickly. I would recommend El Dorado to anyone who has a Mazda. P.S. I have also purchased 3 Mazdas from El Dorado. More
Rodney Ford was my Service team member for a car inspection. He made the process really quick & easy and even showed me how to complete the online Vehicle Registration. I trust this location with my inspection. He made the process really quick & easy and even showed me how to complete the online Vehicle Registration. I trust this location with my service needs, and they have a really friendly staff. #GreatExperience. More
Ross met me at the garage and explained the process and the wait time. It took 2 hours for the 20,000 mile maintenance service. I was hoping the wait time would be shorter. The waiting room was comfortabl the wait time. It took 2 hours for the 20,000 mile maintenance service. I was hoping the wait time would be shorter. The waiting room was comfortable and clean. More
The dealership people are always friendly. Most have become our friends! The inspections of the vehicle at each service are well done, thorough, and show pictures of the inspected points to Most have become our friends! The inspections of the vehicle at each service are well done, thorough, and show pictures of the inspected points to support their recommendations. Service Manager Nick Kincaid is always available to assist with special issues. The newly renovated building is very nice and waiting areas are comfortable. I also use the collision center for all our body work needs, with excellent service there. Paul Perez has become a friend as well. More
I have been taking my Mazda to this dealership for service for almost 7 years. The service staff are very professional, and i love the way they share the report and video. Unfortunately, on my most service for almost 7 years. The service staff are very professional, and i love the way they share the report and video. Unfortunately, on my most recent visit I was disappointed with the sales staff who sat within a few feet of the service waiting area and had conversations better suited for the employee lounge…or locker room. They were unfazed by customers being in earshot while they dropped f-bombs and joked about their wives. That’s the only reason for my not giving this review five stars. More
Received an oil change. My service manager, Chris, was great. Service department was clean, efficient and I was done in about 30 minutes. Will be using Eldorado Mazda for my My service manager, Chris, was great. Service department was clean, efficient and I was done in about 30 minutes. Will be using Eldorado Mazda for my service needs in the future. More
The new video service from the mechanic and digital options makes the service easier now. I could have not asked for better service from Nick and his team. options makes the service easier now. I could have not asked for better service from Nick and his team. More