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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,752 Reviews

1,752 Reviews of El Dorado Chevrolet - Service Center

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January 18, 2025

Terrible service. I left before they started . Bla bla bla bla bla bla bla bla More

by HANDY.BANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

El Dorado Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 972-569-0101 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 17, 2025

Lucas was my service specialist. He was knowledgeable—professional and courteous. He was outstanding!! All the staff made you feel welcome!! More

by MKTURNER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas was outstanding!! He was the Best of the Best!! I can’t thank him enough for taking care of everything!!
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January 17, 2025

Great customer service, quick repair word word word word word word word word word word More

by TOMSKI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

El Dorado Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

January 17, 2025

Always good service and staff. Easy to get in and out and a positive experience. Have not gone anywhere else in years. More

by M-DBARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 17, 2025

Service advisor took great care of me . Antony Caddy was very good at explaining all that my car needs. More

by Gaudydeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Caddy
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Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, thanks for your praise and kind comments about Anthony Thank you again for choosing El Dorado Chevy. and we hope to see you again

January 16, 2025

I the sales guy was Very nice and well informed. We had to wait an extra day getting the vehicle because it was in a sister dealership and it took longer than expected. Overall, it was a very good e More

by WILLIAM8004
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Jan 21, 2025 -

El Dorado Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

January 16, 2025

I received excellent service with. From the greeter to Lucas and happy all services went well and car is driving fine More

by FRANWABLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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January 16, 2025

The service department has been excellent on my two visits to date. advisors have been courteous, helpful, and service has been timely More

by DhDotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2025

In the service on my truck and another great job of getting me in and out in good time More

by Carswellmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2025

Transmission failed a yr after the remanufactured one was installed. Despite a full rebuild, would not renew the warranty. More

by Dnjmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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