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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,745 Reviews

1,745 Reviews of El Dorado Chevrolet - Service Center

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January 28, 2025

They had my truck for 3 days and had done nothing to it. Their "appointments" just get you in the queue to eventually get to a service tech. I couldn't afford to be without my truck for what could be anothe More

by DGULB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Appt. Went smooth. Car was ready before promised Thank you Have a nice day today More

by prewita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Eldorado Chevrolet service department is top notch. They scheduled my service and had it finished before the promised date. I will always use Eldorado for my service needs More

by PAULNESHYBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Best tire rotation ever. No unnecessary recommendations to rip you off. 5 star place. Quickly done. ✅ More

by Matt Find
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

So happy to find a dealer that cares about customer service first! Made a last minute appointment and was in and out in no time at all. More

by Anjella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
January 26, 2025

Great service. Highly recommend them. Very attentive dealership. Richard was the best sales man I’ve had! More

by BRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sessions
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Service advised and service manager couldn’t fix my issue. Not recommending to anyone. Not returning for service or sales. Worst dealership in the metroplex. More

by N.ROEHRIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Aston
January 26, 2025

They took card of me and my my interest at the forefront. Great job. They are my dealer while I live in Texas . More

by COBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
January 24, 2025

I had the pleasure of having Diego Rojas represent me in buying a car. He was very professional and helpful. In short, I ended up buying the car. Felipe helped with the financing; he was good also. This de More

by Pekko978
Recommend Dealer
Yes
Employees Worked With
Diego Rojas
Jan 24, 2025 -

El Dorado Chevrolet responded

We're glad to hear you found Diegoknowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Congratulations on you new car and Welcome to the Eldorado family.

January 24, 2025

These guys are very professional and curious. Great customer service. I love taking my vehicles here for service because I never have to worry about any problems. Keep up the great work! More

by Arod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

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