El Dorado Chevrolet - Service Center
McKinney, TX
1,610 Reviews of El Dorado Chevrolet - Service Center
Tim Barnett was so helpful and on top of the problem with my car. I appreciate his help. my car. I appreciate his help. More
Very prompt on my service. .. Lucas is very kind and knows his customer base! Which is the best part. .. Lucas is very kind and knows his customer base! Which is the best part. More
I appreciate appreciate the curtesy of the service dept. Also the clean l9aner vehicle, as well as the explanation of repairs done to my vehicle Also the clean l9aner vehicle, as well as the explanation of repairs done to my vehicle More
Upon arrival the customer service don’t know about my appointment, had no clue that I paid warranty We were told it’s all day service but when I arrived home , got a text that the car is ready We dro appointment, had no clue that I paid warranty We were told it’s all day service but when I arrived home , got a text that the car is ready We drove 2 cars twice for a simple oil change I was told we are one of many More
Mike In the service depart is awful. he delayed the repairs of my vehicle for 3 weeks trying to make me buy parts that were unrelated to the problem that i brought it in for. I ended up he delayed the repairs of my vehicle for 3 weeks trying to make me buy parts that were unrelated to the problem that i brought it in for. I ended up having to go to his supervisor to get the issue fixed. When it was done the did an terrible job and left wires hanging down by the pedals. I will never go there again. I tried to talk to the manager about the problems and he ignored my emails. More
My Service advisor Mike M was worthless. He delayed the repairs by 3 weeks arguing that I needed a part that was not needed for the repairs. David the manager got the ball rolling then ignor He delayed the repairs by 3 weeks arguing that I needed a part that was not needed for the repairs. David the manager got the ball rolling then ignored all my emails. The wire repairs were terrible and had wires hanging down by my feet. I hope I never have to go there again. More