El Dorado Chevrolet - Service Center

Mike is great. He was able to get it in and out quickly. Thank you He was able to get it in and out quickly. Thank you More

Have a great 1st impression! Everyone was super nice and was super quick! Will definitely be back! Everyone was super nice and was super quick! Will definitely be back! More

Kody met me at my car. He was very friendly and professional. He walked me inside and introduced me to Ty who got every set up. I believe Gavin is the one who worked on it. He was very friendly and professional. He walked me inside and introduced me to Ty who got every set up. I believe Gavin is the one who worked on it. The lady who took the payment was also very friendly. They did everything I asked and took good care of my vehicle. It was a good experience. More

Treated me like I was an idiot, terrible communication! Wait was 4 hours long! Disrespected me as a single female. Ty King is a joke. Nothing but excuses. Wait was 4 hours long! Disrespected me as a single female. Ty King is a joke. Nothing but excuses. More

Great service, staff was very helpful and the wait was minimal. Will be back again. minimal. Will be back again. More

Absolutely the best in North TEXAS. Service rates number one in my book. They will continue to be my “go to” dealership. Service rates number one in my book. They will continue to be my “go to” dealership. More

The best dealership! Love the service and the people. I would recommend the sales people and the service department. The parts department is excellent too. Love the service and the people. I would recommend the sales people and the service department. The parts department is excellent too. More

Michael McDonald is an amazing service advisor. I have been bringing my 2003 Tahoe to El Dorado Chevrolet for the past 8 years and Mike always provides me with superior customer service. My Tahoe i I have been bringing my 2003 Tahoe to El Dorado Chevrolet for the past 8 years and Mike always provides me with superior customer service. My Tahoe is nearly 20 years old and it runs great due to the amazing service I receive from Michael. I have worked years in retail customer service and I can spot great and genuine customer immediately. I know the difference between someone who really cares about their customer and Mike always provides me outstanding service. Yesterday I was “blown away” by his great customer service. I had a lot of questions and he patiently and professionally answered all my questions to my satisfaction. My Tahoe has 230,000 miles and it runs great due to Mike’s incredible service and attention to detail. More

Oscar and Robert were so helpful during my free certified service today! They went above and beyond!!! service today! They went above and beyond!!! More

Service department is a joke. Made an appointment one week out on line and indicated that I would wait to have my car looked at. When I got there I told Ty that I was there for my Made an appointment one week out on line and indicated that I would wait to have my car looked at. When I got there I told Ty that I was there for my 7:15 am appointment. He said that we are running 3 to 4 days behind. I said that I have an appointment for 7:15 am and he said well the computer doesn’t know how far behind we are. I ask what the reason for making an appointment and he replied that the appointment time was with him to discuss what was wrong with my car. What a joke this place is. I have been negotiating with one of their salesman on a new truck but after my dismal service experience I wouldn’t go near this place. My experience was that it is by a bunch of grumpy people that desperately need a lesson in customer service and I will not go back. More