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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,610 Reviews

1,610 Reviews of El Dorado Chevrolet - Service Center

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November 19, 2020

Buyer Beware - Service DepartmentI called and booked an Buyer Beware - Service Department I called and booked an appointment for an oil change and tire rotation. I asked for the price before we hung up an More

by Rwatters88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen McAnally
May 13, 2020

EXCELLENT STAFF!! EXCELLENT SERVICE!!! My husband and I have a 2018 Chevy Traverse that we bought from ElDorado Chevy recently had an issue with an exhaust pipe. In the beginning thought t More

by cecilia.riza-watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leeks, David Kennedy
May 05, 2019

Failed to properly diagnose a simple problem “Technicians” in service dept are nothing more than parts changers, service wrters and managers are nothing more than thieves. Repair cost over $3300 More

by Screwed by dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Mcnally
May 06, 2019 -

Screwed by dealer responded

Was contacted by El dorado and they are making every effort to correct the situation. -screwed by dealer

January 02, 2019

Unsatisfied customer this van was leaking in the rear before I purchased it service department said they fixed this before I drove off the car lot. But that’s a lie. seco More

by Pissed customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
December 22, 2018

Warranty work In 2017 I purchased a work van brand new, it had some issues leaking water, seatbelt was not working and engine ran rough. I had it in for over a week More

by Pissed customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
September 15, 2018

Great I have been going here for almost 3 years & ive always had excellent service! Oscar is usually who I go to for service & willie does a great job makin More

by Ccraigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, willie
March 19, 2018

Great Service Director I ran into some problems, but Mr. Kennedy, the Service Director, and the owners resolved the matter and took care of me. Excellent management team. More

by Pgalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kennedy
September 14, 2017

Very professional and let me know what was happening every I took my 2014 ford taurus in to fix the Electric heated/cooling seats, get new tires and car completely detailed. They had to order the tires but I k More

by Toniaconnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and I don't remember the other guy's name
August 31, 2017

Sevice department is top notch!! My 2008 Silverado and 2007 Cobalt have been well maintained by the service department. Personnel are always friendly Work seems to be completed in a t More

by stevens11_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
August 26, 2017

Expensive for Simple Repairs Brought my Chevy truck in for repair due to check engine light on issue, a few days later the check engine light came back on again. Had to bring it i More

by hhzstsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
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