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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,736 Reviews

1,736 Reviews of El Dorado Chevrolet - Service Center

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July 08, 2023

The company needs to work on the finance department, because they are not organized, how can you chasing them in other to get a response More

by OSUEKEBENEDICT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Absolutely terrible. Will never go back. Upcharged 35% on towing. Said they couldn’t even look at car for at least 2-3 weeks and couldn’t even get parts. Left the car on More

by jennietissing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
July 06, 2023

Quick and easy to work with, friendly and overall fast and quick service Thumbs up More

by JGRANADOS913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Castillo
July 06, 2023

I was very pleased with the work that was done with the supervisor that helped me More

by JSFIFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Jose
July 06, 2023

Super friendly, and professional. Got everything done including recalls. Would definitely go to the service shop again. Paul is a rock star More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Dustin responded

👍🏻

July 06, 2023

Appreciate getting the car in and doing the repair same day. Chevrolet sucks for charging 175 dollars to connect a serial cable and fixing a Software problem they sold me. More

by Russell Register
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike ??
July 04, 2023

El Dorado sent me a mailer to come for a recall service appointment. I made an appointment and drove 13 miles to the dealership only to be told they didn't have the parts. More

by dlhincolo
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Ty King is great. Waiting area people are to close together.Three days after one of my visits tested positive for Covid. People were coughing and sneezing and no masks More

by RANDBMORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Great service! I had an oil change and tire rotation and it went great! Thanks! More

by jpierson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose!
July 04, 2023

Nice environment, associates are accomodating, friendly and helpful. They got my car fixed. Worth waiting. More

by SOLRUZHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dias
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