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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,767 Reviews

1,768 Reviews of El Dorado Chevrolet - Service Center

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January 01, 2025

Took 3 trips, 2 by wrecker, to your shop. New alternator and battery, then battery modulator and still did not run properly. 3rd trip, a bad bolt for a battery cable was found and replaced More

by RDPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald - Awesome
January 01, 2025

Very efficient process, from the initial call, drop off, call back, online diagnostic report and repair cost, to pickup. Very frictionless service! More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efram
January 01, 2025

The Tahoe has no fix to the problem. The system was changed and it doesn’t work right. I had 3 earlier Tahoes and they worked perfectly. Sad to say it’s time to change to a new car manu More

by SCHRISTENSEN1
Recommend Dealer
No
Employees Worked With
Neal
December 31, 2024

Excellent dealership, excellent staff, excellent product. I would not go anywhere else. Best in the business. More

by MUELLER.PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Always up front and provide great service! Lucas does a great job. I have not had the same experience from another dealer. More

by ROBERTREEDER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Service took over 3 weeks to complete, with minimal to no status in interim. And now Suburban is exhibiting the same error message that was supposed to be fixed, albeit intermittent rather than continuous. More

by Rhneff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
December 30, 2024

Paul was super friendly and helpful. Waiting area was good with comfortable seating. Popcorn was good. More

by DALLEN_1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul C.
December 29, 2024

Took 3 trips to the dealership, 2 visits wreckers. Took to long to resolve the issues. More

by RDPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald
December 29, 2024

Michael was great! He was very knowledgeable about the EVs and was very patient. We would definitely recommend him to others. More

by NG
Recommend Dealer
Yes
Employees Worked With
Dylan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albright
December 29, 2024

They took the truck earlier then the appointment and got it done in an exceptional amount of time. More

by BULL9192
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gallamore
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