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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,725 Reviews

1,725 Reviews of El Dorado Chevrolet - Service Center

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February 06, 2025

This was our 4th purchase from El Dorado Chevrolet. Matthew Welch guided us from options, order, build and purchase. We love our new 2025 Tahoe! More

by GLENN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Welch
February 06, 2025

I have sent messages that I do not have service with you. Stop sending me these surveys. More

by Peaches131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Service department is very clean. The people are nice and smell good. A pleasant experience overall. Chevrolet in the other hand performs poorly on have replacement parts availabl More

by DEVLIN.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald
February 06, 2025

Was surprised they did not fully explain the transmission service my 2023 Corvette. Appears it was a filter change and then topping off the tranny fluid More

by BFD3958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addy, Lucas
February 06, 2025

The service dept was so kind and understanding. I would definitely recommend them to anyone. More

by KATHY.MINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Mr. James, takes care of his customers! It is a pleasure to work with him and the rest of the El Dorado staff!! More

by MHUGHES5000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg James
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Great customer service from sales to service. Sales employees were very helpful in assisting me with my vehicle selection. The Service Department was very customer friendly and communicated ver More

by PPHILLIPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madi Mustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

No issues. But I do not agree with the fifteen word requirement for this answer. More

by JEFF.ENOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
February 05, 2025

Professional by trade, friendly interaction, mutual respect. Those words describe my experience at El Dorado Chevrolet. Matthew Welch went bwell beyond my expectations. He explained the vehicle, financ More

by WPP
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Price increases too excessive for an oil change, I had a coupon that they wood not accept. More

by Kenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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