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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,685 Reviews

1,685 Reviews of El Dorado Chevrolet - Service Center

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January 21, 2025

The dealership experience was very good. Good service and communication from everyone we dealt with. More

by MIKETAMU12
Recommend Dealer
Yes
Employees Worked With
Taylor Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

El Dorado Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

January 20, 2025

The dealership is great but I was a little frustrated with my latest service. I was at first told I couldn’t use my coupon from elf or ado Chevrolet that I received for my oil change or my gift certifica More

by LURINA_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jan 20, 2025 -

El Dorado Chevrolet responded

We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store.

January 19, 2025

Lucas in the service department has great communication skills. I would definitely recommend this dealership to family and friends More

by Leo Yruegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas gets 5 stars
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Jan 21, 2025 -

El Dorado Chevrolet responded

Hi Leo, thanks for your praise and kind comments about Lucas. Thank you again for choosing El Dorado Chevy. and we hope to see you again.

January 19, 2025

Very responsive and good communication. Work was done in a short period of time and done well. More

by Brad Neu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

January 19, 2025

These guys were the absolute best. I had a friend named Tandy refer me to El Dorado. The service manager Pete and Lucas made everything easy for me. They gave me an awesome price and s More

by BRANDONH97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Report | Print
Jan 20, 2025 -

El Dorado Chevrolet responded

Hi Brandon, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

January 18, 2025

Lucas was a great help with my repair under some weather related conditions that was out of his control. Bit kept me posted. More

by dominiec58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Jan 20, 2025 -

El Dorado Chevrolet responded

We're glad to hear you found Lucas was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

January 18, 2025

Lucas at service department. Is the best service technician I have ever experienced. Excellent customer service! Makes my experience pleasant every time I am there for service. More

by BRYAN.CALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Ashton
Report | Print
Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, thanks for your praise and kind comments about Lucas. Thank you again for choosing El Dorado Chevy. and we hope to see you again.

January 18, 2025

Terrible service. I left before they started . Bla bla bla bla bla bla bla bla More

by HANDY.BANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 18, 2025

It's easy to get my vehicle sin and out. The work is done on time and done right. More

by corvette0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2025

The maintenance work was done more quickly than expected. The service department was clean, efficiently run and very friendly. My family will be back with our vehicles in the future. More

by RON.TROMBONE.HOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 20, 2025 -

El Dorado Chevrolet responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

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