El Dorado Chevrolet - Service Center

Your location only has one tech for transmissions (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out and the vehicle had to be towed back to your location for an additional 2 weeks. Our Service advisor did not return phone calls throughout the entire time, we had to call multiple times to get ahold of him for updates. More

I was very pleased with the service. Friendly environment, nice enough to wait for me. Friendly environment, nice enough to wait for me. More

This felt super transactional. I used to have Oscar as my service advisor and it felt more personal. Since he left it feels more like a chore. Also, the price of an oil change is i I used to have Oscar as my service advisor and it felt more personal. Since he left it feels more like a chore. Also, the price of an oil change is insane. It takes 20 mins- More

Great service from Paul. You are the best and was always willing to help and answer questions You are the best and was always willing to help and answer questions More

They did everything correctly, but I would’ve like a little more communication. They had my vehicle for Almost a month, and I had very little knowledge of what was going on. little more communication. They had my vehicle for Almost a month, and I had very little knowledge of what was going on. More

Excellent customer service Lucas kept me informed during my visit. It was quick and easy. my visit. It was quick and easy. More

Very helpful and professional service reps. Mike kept me up date date w my truck service Mike kept me up date date w my truck service More

I got my oil changed which was fine. Then when I went to pay my bill and fell on my right side. My right foot and leg are still hurting my foot is swelling tried to get a hold of Jeff bu Then when I went to pay my bill and fell on my right side. My right foot and leg are still hurting my foot is swelling tried to get a hold of Jeff but have not had a call back to see how I am doing More

I have used this dealership (sales and service) since 2013. I just bought my 7th vehicle from them...it definitely won't be the last. 2013. I just bought my 7th vehicle from them...it definitely won't be the last. More

Friendly, took care of me right away. Will definitely go back for service there again. Will definitely go back for service there again. More