El Dorado Chevrolet - Service Center

Poor communication to customers on vehicle service statuses. Needs improvement especially if your car is being held for more than 5 days statuses. Needs improvement especially if your car is being held for more than 5 days More

Awesome service! They do everything possible to take care of you! Thanks ever so much!!! They do everything possible to take care of you! Thanks ever so much!!! More

El personal en todo momento muy atentos y dispuestos a ayudar, en general muy buen servicio. ayudar, en general muy buen servicio. More

Service was performed expertly. It took iver an hour for an oil change which is too long. Also didn’t check tire pressure. It took iver an hour for an oil change which is too long. Also didn’t check tire pressure. More

El Dorado Chevrolet has always been top notch in service and sales and I will recommend to anyone looking for a vehicle. and sales and I will recommend to anyone looking for a vehicle. More

I WOULD recommend this dealership to ANYONE looking for a new or used vehicle. The hospitality, professionalism, and commitment to getting the deal done was hands down the best car buying experience I have e new or used vehicle. The hospitality, professionalism, and commitment to getting the deal done was hands down the best car buying experience I have ever had. It was so pleasant my wife was back two days later to purchase her own vehicle. From sales, to management, to finance, this place is incredible. More

Be sure you know the amount you’ll be paying ahead of time for service or you too could be charged over $180 for and air filter and cabin air filter. Ridiculous. time for service or you too could be charged over $180 for and air filter and cabin air filter. Ridiculous. More

I always had to call to get updates and when picking up my car I transferred all my stuff from my aunts car to mine . My car would not start at the dealership just got the paperwork for it . On top of two my car I transferred all my stuff from my aunts car to mine . My car would not start at the dealership just got the paperwork for it . On top of two technicians not finding gear slippage that another Chevy said there was gear slippage they couldn’t “ find anything “ . I had the porter jump start my car and it wouldn’t start I asked him to get the advisor and he refused to come over . I mean is this how y’all handle your customers ? Had my car for almost a month I had to call for updates and found nothing with a warranty that’s fixing to expire on December 13th. Then an advisor who won’t help me like the technicians didn’t check the battery and do a multipoint inspection which I never received . I’m a technician myself so I know how things work . I will never bring my car back here . Horrible service !!! More

No need to drop my vehicle off on Monday morning that needed a few hours of work to not get it back on Friday. I had to stop by on Friday to find out what was taking so long. I was then told by Jose oh i needed a few hours of work to not get it back on Friday. I had to stop by on Friday to find out what was taking so long. I was then told by Jose oh it’s ready my technician just finished. Eldoraldo Chevrolet you are better than this!!! More

I don’t have any real complaint with Eldorado Chevrolet. I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts to repair. I am at the point I can’t trust that this truck will last, making it necessary to soon move on to a different vehicle. Chevy trucks have long been my preferred truck, but I am considering moving to a different brand. More