El Dorado Chevrolet

Instead of just one for my training when my training fluid should have been done in the first place when they bought a new vehicle, very sad how they treat.there customers after they buy a new truck all fluid should have been done in the first place when they bought a new vehicle, very sad how they treat.there customers after they buy a new truck all fluids were we shot never will I buy a car from there. More

Friendly service kept me informed about what I needed five and the condition of the traverse after service. Will definitely return everyone was super friendly and helpful five and the condition of the traverse after service. Will definitely return everyone was super friendly and helpful More

We had a great experience, the agency was very professional and help us tremendously, we appreciate everything that was done. We purchased a beautiful suburban. Thank you professional and help us tremendously, we appreciate everything that was done. We purchased a beautiful suburban. Thank you More

Very clean and accommodating dealership. I dealt with professional salesman and manager. They worked to give me the best deal for my situation. I appreciated them and will return if I ever n I dealt with professional salesman and manager. They worked to give me the best deal for my situation. I appreciated them and will return if I ever need another vehicle. More

Everyone is very friendly every time I've dropped my car for service. Always communicate maintenance is needed and the cost all up front. for service. Always communicate maintenance is needed and the cost all up front. More

This dealership offered great service and excellent communication. Pleasure to deal with.. we will be back communication. Pleasure to deal with.. we will be back More

Jonathon was very helpful after the truck I went for was no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave th no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave the truck More

I recently had an interaction with this dealership that I wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear commun wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear communication and exceptional customer service. I was genuinely excited about purchasing a vehicle from this dealership, as the website promoted the option to schedule a test drive. However, my experience took an unexpected turn when I scheduled a test drive and was later informed via phone call that a test drive was only possible after purchasing the vehicle. This misalignment between the website's promotion and the actual policy was quite disappointing. Given my background in marketing, I'd like to offer a suggestion that could potentially enhance the customer experience for others who visit the website. It might be beneficial to consider adding a clear disclaimer, such as "This is not for a test drive," to the "schedule a test drive" section of your website. This small addition could prevent any confusion and ensure that customers are well-informed before making their appointments. I believe that transparent and accurate representation of services is crucial in building trust and providing an exceptional experience for your customers. Making these adjustments can help prospective buyers make informed decisions and set the right expectations. I want to emphasize that my intention in sharing this feedback is to contribute positively to the reputation and success of this dealership. I genuinely value the importance of providing valuable insights that can lead to improvements in customer satisfaction and loyalty. I look forward to seeing how this dealership continues to excel in the future. Thank You More