El Dorado Chevrolet

Their Offers at Purchase won't fullfill by them I bought a new Chevy Suburban LTZ on 2011 with extended coverage and polysteel protection for 6 years & 100K miles, which total cost me $1500 addition I bought a new Chevy Suburban LTZ on 2011 with extended coverage and polysteel protection for 6 years & 100K miles, which total cost me $1500 additional for both. With a dashboard crack and some minor paint scratch when I visited them, they denied both by claims, showing some writings in the coverage book. Later In fact they were trying to prove me that I am wrong not reading their 30 page booklet at purchase. I could replace the dashboard issue by another local dealer after calling Chevy head-office. The Polysteel coverage can be done using only from the dealer it purchased. Never fall on the trap of extended coverage and ploysteel from this dealer. More

Friendly and Profession New Car Sales Team I was very happy to be contacted by Gary Evans in regards to a new car purchase. I was initially hesitant to driving but Gary assured me that he would I was very happy to be contacted by Gary Evans in regards to a new car purchase. I was initially hesitant to driving but Gary assured me that he would do what it took to earn my business. And he did. He paired me with New Car Salesman Taylor Chandler and it was an awesome experience. He was patient with my fiancé and I, took the time to help me find the vehicle that I wanted. His knowledge of the trucks helped make the decision that much easier and he was willing to earn my business rather than just expect it. He allowed me multiple test drives while I made a decision. I do not buy new vehicles usually, but the no-pressure experience made it an easier decision to make. It was an utter privilege working with him and I will be recommending him to all of my clients! I will be returning to El Dorado Chevy for future purchases and service! More

Great to buy from From the start no pressure sales, gave me time to look over the parking lot at all the vehicle without running out to grab me. Found just what I was From the start no pressure sales, gave me time to look over the parking lot at all the vehicle without running out to grab me. Found just what I was looking for, worked with me on the price and financing. More

Jonathon Clayton was a great salesman and took very good care of us in purchasing new suburban. I contacted many different dealerships and he was the most willing to was a great salesman and took very good care of us in purchasing new suburban. I contacted many different dealerships and he was the most willing to get back to me and find us the car we wanted at the right price. More

rip off dealership Do not buy a used vehical from this dealership they hide problems with the vehicals by resetti g the computer to turn off the check engine lights and Do not buy a used vehical from this dealership they hide problems with the vehicals by resetti g the computer to turn off the check engine lights and just throw them on the lot for sale the morning after buying my 2009 dodge 2500 the check engin light came on and turns out they sold me a truck with a faulty emissions system so to save yourself the headache buy your vehicals at another dealership. I have tried to email mark welsh and the sales people and get no response from them. That tells me they knew about the problem all along so unless you dont want to sink another 2 grand into fixing what should have been fixed before the truck was put on the lot to be sold do not use this dealership. More

Service department was awesome Brought my Silverado in for the 30K mile service. My service writer, Pete, was amazing. I called the day before and he had everything setup when I arr Brought my Silverado in for the 30K mile service. My service writer, Pete, was amazing. I called the day before and he had everything setup when I arrived including a loaner pickup. The work was done quickly and he threw in a wash. Very good experience. Completely satisfied. More

D Martinez I actually came to ElDorado Chevrolet after visiting a bigger Chevy dealer in the area. Unfortunately at the bigger dealership they didn't want to dea I actually came to ElDorado Chevrolet after visiting a bigger Chevy dealer in the area. Unfortunately at the bigger dealership they didn't want to deal with my wife when I was out of town. We stopped in just to see if El D had the car we wanted but sadly they didn't at that time. But they made it so easy to locate the car we did want and had no problem transferring it. Our sales man was so helpful and very nice with even my little girls who had to wait as we negotiated. Good job to all, even to service who had to touch up a few items AFTER we bought our Malibu LTZ. We love it! More

Tom Bean & Eldorado Chevrolet made my car buying experience very easy and stress free. They took care of my every need and made sure I was satisfied before I walked out the door. The whole process experience very easy and stress free. They took care of my every need and made sure I was satisfied before I walked out the door. The whole process was transparent and honest, no surprises. This is my second new car to buy at Eldorado and it wont be my last, that's for sure. I have referred 2 of my colleagues to your dealership because of my experience. Thanks again. More

I was looking for a New Silverado 2500 HD Texas Edition and GM Marketing put me in contact with El Dorado Chevrolet. I worked out a price over the phone on the new truck and then drove 600 miles to McKinne and GM Marketing put me in contact with El Dorado Chevrolet. I worked out a price over the phone on the new truck and then drove 600 miles to McKinney, TX from Nashville, TN to buy my truck. The folks at El Dorado made the entire experience wonderful, even treating me any my family to lunch at a local Bar-b-q restaurant while we waited on some of the paper work. I now have moved to Ohio, but when the time comes, I may very well be making a road trip to McKinney Texas to see my friends at El Dorado Chevrolet. More

The worst customer service and non informative person. Was told my car would be done in 3 hours called back after 3 hours and Pete rudely told me that my car wouldn't even be ready until next week. That i Was told my car would be done in 3 hours called back after 3 hours and Pete rudely told me that my car wouldn't even be ready until next week. That it was on Friday and wasn't even sure when they would look at it. If he had told me that when I took it I would have taken it somewhere else. I picked up my car and he didn't even apologized or anything. Will tell all my friends about the rude attitude Pete has and to never go there again. I guess El Dorado Chevrolet doesn't care about their customers or for business if they have idiots like Pete working there!! More