El Dorado Chevrolet

I had some questions about the services and the adviser seems to have absolutely no interest in talking to me. He was rude and just rushed his way out. Never will I come back here for servicing. seems to have absolutely no interest in talking to me. He was rude and just rushed his way out. Never will I come back here for servicing. More

Absolutely the best in North TEXAS. Service rates number one in my book. They will continue to be my “go to” dealership. Service rates number one in my book. They will continue to be my “go to” dealership. More

I purchased a new vehicle yesterday and received assistance from Brad, Brian, and Brandon. They were all very patient and nice to me as a first-time car buyer. I can say it was a good experience and assistance from Brad, Brian, and Brandon. They were all very patient and nice to me as a first-time car buyer. I can say it was a good experience and would recommend them to other people. More

I’m a cash buyer, who inquired about a drop top Z06 they have. They have it listed at MSRP of 142k with an “unlock your price” bait and switch. It’s built on the premise, obviously, that you will earn a f have. They have it listed at MSRP of 142k with an “unlock your price” bait and switch. It’s built on the premise, obviously, that you will earn a fair deal on a car. LIES. THIS DEALERSHIP IS SKETCHY!! I received a message from Stephany at 9:00 at night about the car. She then went on to say they are accepting offers. How is that an “unlocked price?” I’ve found 3 brand new 2023 Z06 Corvettes at dealerships, all with a concrete price. These clowns are doing two things that are sketchy, they run a bait and switch (judging by other reviews, they are known for being shady). And secondly, they run a phony bidding scam to falsely inflate the price. I bought a Lamborghini Huracan EVO, much more rare than a Z06, for a listed fixed price. If someone is stupid enough to buy from these guys, you’ve been warned. BUYER BEWARE! If anyone is looking at that car, look online, their are dozens and I spoke with multiple dealerships who’ve all said the carbon fiber/mechanical issues is what’s holding new orders. They update every 2 weeks, so just wait, pay list price, and avoid the scam. More

As stated in other reviews, the dealership will add a $2500 market adjustment fee on some model and won't tell you until the very end when you sit down to complete the purchase. Therefore, if you order $2500 market adjustment fee on some model and won't tell you until the very end when you sit down to complete the purchase. Therefore, if you order a vehicle, they will tell you once you go pickup your vehicle. In our case we were interested in a Bolt EV, where told none was in stock, so we went there with the impression we were going to locate/order one. The rep told us there was even an option to get a higher trim without paying the difference (we have emails as proof). Once there, they confirmed they had none in stock, then, after talking with the manager, they had good news: a miracle, there was one in the parking lot (lies and childish tactics). We got to test drive it and then we sat down and the sales rep asked us if we wanted to know the monthly payment. We asked "But what's the price?". Only then we were told that the price would be MSRP + $2500 market adjustment. So, we left and they totally did not care. Not all dealerships are the same of course. We have heard that the dealership in Grapevine only charges for a $750 package that includes window tinting and some other things. For us, We got confirmation to stay away from Chevy and their dealerships as we have done for 30 years. More

The best dealership! Love the service and the people. I would recommend the sales people and the service department. The parts department is excellent too. Love the service and the people. I would recommend the sales people and the service department. The parts department is excellent too. More

Michael McDonald is an amazing service advisor. I have been bringing my 2003 Tahoe to El Dorado Chevrolet for the past 8 years and Mike always provides me with superior customer service. My Tahoe i I have been bringing my 2003 Tahoe to El Dorado Chevrolet for the past 8 years and Mike always provides me with superior customer service. My Tahoe is nearly 20 years old and it runs great due to the amazing service I receive from Michael. I have worked years in retail customer service and I can spot great and genuine customer immediately. I know the difference between someone who really cares about their customer and Mike always provides me outstanding service. Yesterday I was “blown away” by his great customer service. I had a lot of questions and he patiently and professionally answered all my questions to my satisfaction. My Tahoe has 230,000 miles and it runs great due to Mike’s incredible service and attention to detail. More

I purchased a new vehicle here and the sticker has heated seats on it, the truck has buttons for heated seats, but there are no heated seats. I was given a contract stating they would install them after the seats on it, the truck has buttons for heated seats, but there are no heated seats. I was given a contract stating they would install them after the purchase. I was told it would be 1-2 months tops. It has been a year. My salesman, Madi Mustafa places blame on the service department and on GM. David Kennedy, the service department manager, just continues to make empty promises and never produces. This place is full of liars, cheats and manipulators. Stay far, far away! More

Brad, the salesman has been very professional and courteous. Very nice to communicate with highly recommended. courteous. Very nice to communicate with highly recommended. More

I have bought more new cars than I can even remember over the years and this dealership salesmen are the absolute worst experience! I was told they had 2023 model of the truck I was looking for and because o the years and this dealership salesmen are the absolute worst experience! I was told they had 2023 model of the truck I was looking for and because of that there would be a $2,500 market adjustment over MSRP well turns out after we nearly got done with entire deal and on the final paperwork he decides to tell me it's a 2022 and I was very unhappy about that and he seemed to not give care in the world or even offer apology! This dealership is greedy and I should have heaved all the warnings I got from the other dealership I do business with about Eldorado Chevrolet but this one is only one that had truck that had all options I wanted and they took advantage.. I will never trade there again or recommend anyone else to! More