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El Cerrito Honda

El Cerrito, CA

4.9
524 Reviews

11755 San Pablo Ave

El Cerrito, CA

94530

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Showing 524 reviews

August 11, 2011

I came in for a recall service. I got a quick appointment and my car was actually finished well before the time they had committed to. I also appreciate the shuttle service. More

by osc3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
August 08, 2011

I brought my vehicle in at the end of the day. I really appreciated the immediate service I received. Usually I try to be among the first when the shop first opens in the morning. Circumstances didn't al More

by 1vrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Durell Vibat
August 06, 2011

I've been having my Honda Accord serviced at El Cerrito Honda for many years now. I drive up and down the state of California for family matters and rely on El Cerrito Honda to make my car safe, and to max More

by ymch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milla, Ron, Burt, Rodney
August 02, 2011

I have had my car serviced at this Honda dealership since I bought it there late 1999. I have primarily worked with Wayne Rosemont, who has always been awesome to deal with. He is presently out with a broken More

by Pam R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Maio
July 30, 2011

Elsa is a honest, warm, and very supportive salesperson. She is the total opposite from other car salespersons I have dealt with in the past at other dealerships. I never thought I would be saying this abou More

by kimbradley47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elsa Hudley
July 29, 2011

I always look forward to having my Honda serviced at Honda of El Cerrito because of the courteous technicians and friendly atmosphere. I am directed to a waiting area that has hot coffee and pastries an More

by dianneb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Durell Vibat, Adrian Rivera, Mehdi and Elsa
Aug 02, 2011 -

El Cerrito Honda responded

Hello, Dianne. This is Burt Gallegus, Fixed Operations Manager at Honda El Cerrito. I want to thank you for taking the time to write such a nice review about your experience. As you know, we strive to maintain the best level of customer service and satisfaction at our dealership. And, as much as we value constructive criticism in order to improve our day-to-day operations, it’s always nice to know when we got it right! Thanks again for your support and your business. We will continue to provide the excellent customer service you’ve come to expect at Honda El Cerrito

July 26, 2011

I can always depend on the guys at El Cerrito Honda to put my car in tip-top shape. I have been getting my '03 Civic Hybrid serviced here since I bought the car from them, and I have never regretted it fo More

by ccbrockmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Maio
July 25, 2011

This weekend some warning lights on my dashboard started flashing, so I called early Monday morning to make an appointment. I asked to speak specifically to either Paul Forte or Ron Maio, as I had had good More

by jgotteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forte
July 25, 2011

I came for an oil change and general check-up of my car. While waiting for that to be done, I took one of their used cars for a little test-drive. I got useful feedback from the service staff about the stat More

by jarek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
July 22, 2011

This was a return trip (within two weeks) to have warranty driver window motor assembly installed. Leo waited on me both times. He always provides Excellent service. More

by kristin4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leobardo Gonzales
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