El Cerrito Honda

I was pleased with the service and will be back again. I did have to wait awile to get my car because they couldn't find the paper work. did have to wait awile to get my car because they couldn't find the paper work. More

Great customer service here. Dealt with Elsa and Great customer service here. Dealt with Elsa and Rodney for my punctured tire from a 2012 FIT on the ground less than two weeks! Really apprecia Great customer service here. Dealt with Elsa and Rodney for my punctured tire from a 2012 FIT on the ground less than two weeks! Really appreciate Elsa's efforts to locate the alternatives to handle my unfortunate. Definitely worth to bring the car in for service if live and work close by. Great thanks to Rodney's professionalism on my Odessy's sill bonding issue! More

Ron is very friendly and efficient. He seems to care about the customer. He is very knowlegable. Ron has superior communication skills. He is an asset to Honda. I trust his judgement. He is very about the customer. He is very knowlegable. Ron has superior communication skills. He is an asset to Honda. I trust his judgement. He is very straight forward. I sense that he tries to make the customer feel at ease. More

The service was friendly and convenient. Most importantly, they were honest. And that's the most important when dealing with car service! The courtesy shuttle made it nice and it almost seemed as importantly, they were honest. And that's the most important when dealing with car service! The courtesy shuttle made it nice and it almost seemed as if getting my car serviced wasn't an inconvenience since they got me to where I still needed to go More

The best service ever! Already my third Honda and I would never think of going anywhere else for service. They always try to get me the appointment the most convenient for me , they give me a car much cleane never think of going anywhere else for service. They always try to get me the appointment the most convenient for me , they give me a car much cleaner than the car I left since they always wash it before getting it back to me. Their prices are very competitive and best of all they are the friendliest people. I worked with Michelle today and felt treated like a friend and I loved it! Sometimes I am thinking that I always have Honda cars simply to continue having my car serviced at Honda of El Cerrito! More

I used to go here but because of my place of work I had to go to other Honda Dealer (w/c is the Winter Honda in Pittsburg) for my oil change and other services for my car's maintenance. I went back to El C to go to other Honda Dealer (w/c is the Winter Honda in Pittsburg) for my oil change and other services for my car's maintenance. I went back to El Cerrito because of the great service I always experience w/ them. More

Silvia is very patient and takes a genuine interest in working with her clients. I really like her and will use her again. Have a 2007 Honda, a Pilot I purchased from her. Wanted a Prius and bought one working with her clients. I really like her and will use her again. Have a 2007 Honda, a Pilot I purchased from her. Wanted a Prius and bought one with very low miles. I hate the visibility in this car. There are blind spots. Haven't read any research on numbers of accidents related to visibility. I'm thinking of trading it in, for a Honda, of course. More

I brought my Honda fit to get serviced and Mel approached me with "Hows it going today boss" lol. Mel did everything right in providing excellent customer service every time i came. An example of Mel's effor me with "Hows it going today boss" lol. Mel did everything right in providing excellent customer service every time i came. An example of Mel's effort to provide this excellent customer service is when I found out that the car wash was down due to repair. But he went out of his way to hand wash the car with another employee (don't know the other guys name). That was the icing on the cake that made me happy in the quality of work that Honda of El Cerrito put out. Thanks you for doing the best guys. More

I have been going to Honda of El Cerrito since I purchased my car in 2005. They have provided the best customer and auto service, making sure that my car is in the best shape possible. I guess it's purchased my car in 2005. They have provided the best customer and auto service, making sure that my car is in the best shape possible. I guess it's customary for car owners to use non-dealership service shops because "they're too expensive" but the price of service here is pretty competitive, plus you know you're getting the parts and professionals who know your car. They also offer great service while you wait for your car. There are rooms for your kids, a quiet room for those who don't want to wait on the sales floor, and a place to work off your laptop. They also offer shuttle services to and from so you don't even have to wait there. It's also conveniently located next to BART so you can drop your car off in the morning, catch the train to work, and come back to pick it up as soon as you get back. I don't think it gets any better than that. Mel Santiago is definitely a family favorite. He is our go to Honda guy whenever it's time to bring our cars to the shop. He's very friendly and helpful. He tells you exactly what you need for your car and won't try to hussle you into getting more than you really need. He takes it a step further and tells you months in advance what to get ready for. In my case, my timing belt needs to be replaced later this year, so you can bet that I'll start saving for that instead of being surprised later on. After all is said and done, Honda of El Cerrito gets 5 of 5 stars from me. More