El Cerrito Honda
El Cerrito, CA
Filter Reviews by Keyword
By Type
Showing 524 reviews
I bought my last 2 cars from Honda of El Cerrito and both times had Silvia Garcia as my salesperson. She is extremely knowledgeable, professional and always very pleasant. The service department is very ef times had Silvia Garcia as my salesperson. She is extremely knowledgeable, professional and always very pleasant. The service department is very efficient and whenever I bring my car in, it's a very friendly and stress-free experience. I usually have Michelle Fisher as my service advisor who is also very knowledgeable, professional and friendly. I appreciate that Michelle keeps me informed on the progress of the servicing so that I can schedule my day with the least amount of interruption. I always tell people who are looking to buy a car to check out this dealership. I have never been disappointed. More
I have been using the Honda dealership to get my car serviced for years. Just recently I moved up north and a friend recommended Honda of El Cerrito. I am beyond pleased with the honesty and friendlines serviced for years. Just recently I moved up north and a friend recommended Honda of El Cerrito. I am beyond pleased with the honesty and friendliness of the service department. Alex was my Service Advisor and he called a few times to keep me informed. My car took longer than expected, but he let me know with ample time and offered to provide me with a shuttle. Thank you for your professionalism and assistance. More
I went to El Cerrito Honda because I had a starter problem with my 2003 Accord. Wayne Rosemont listened to me carefully, wrote it up and the job was done ahead of schedule. Wayne had a warm straight problem with my 2003 Accord. Wayne Rosemont listened to me carefully, wrote it up and the job was done ahead of schedule. Wayne had a warm straightforward approach. Of course every time I go into the service department Michelle Fisher greats me like I was a member of the family and went out of her way to great my wife and daughter. She ran to the car to get my garage door opener before the car was driven off. All your team has been good to me over the years. More
I was borrowing someone's Honda and had it serviced for the first time last week. Mel Santiago was extremely courteous, personable, honest and helpful. I appreciated him taking the extra time to explain the first time last week. Mel Santiago was extremely courteous, personable, honest and helpful. I appreciated him taking the extra time to explain some things that I probably should have already known. I had made a ginormous mistake that day in purchasing a brand new battery even though the car was still under warranty. He made an embarrassing day less uncomfortable for me and I really appreciated that!!! Another service adviser had assisted me right before Mel and he was just as nice and helpful- SORRY, Can't remember his name.:( Anyway, thanks so much for your excellent service! More
This service visit was great as always - Ron Maio is both very professional and very friendly, also conscientious and pays attention to detail. He makes the customer feel very welcome, and lets you know your very professional and very friendly, also conscientious and pays attention to detail. He makes the customer feel very welcome, and lets you know your business is appreciated. Service work is done right, with a detailed checklist of services performed along with diagnostic results and recommendations for ongoing maintenance. The staff in general is very courteous and friendly - I get smiles and warm hellos from everyone who recognizes me from past visits. The drivers for their free van shuttle service have all been friendly, prompt and professional - as can also be said of the dispatcher for the shuttle service. In store amenities - e.g. comfortable waiting rooms with magazines, internet enabled computers and free coffee/tea - are all appreciated. As is the complimentary car wash that accompanies all their services! A great job done all around. More
I bought my car from Honda of el cerrito and after that have been going there for all regular maintenance of my Honda CRV. Every time I visit them I find all service employees very professional and respect have been going there for all regular maintenance of my Honda CRV. Every time I visit them I find all service employees very professional and respectful, specially Mel Santiago. He is very easy to work with makes sure that my car is done within estimated time. I would highly recommand Honda of El Cerrito and Mel. More
I had an amazing experience at El Cerrito Honda. My salesman Alex was incredibly helpful throughout the entire process and really listened to my needs. Even the sales manager Rick(and you know how they salesman Alex was incredibly helpful throughout the entire process and really listened to my needs. Even the sales manager Rick(and you know how they have to be, its a tough business) was incredibly accommodating. Most importantly Steve my finance man was awesome, he made that signing experience fun. Thank you for all your hard work, it made my day. I drove over two hours to you and hope this will help other to enjoy the same experience. Get your car from El Cerrito Honda!! More
We have been servicing our pilot here since we purchased it at El Cerrito Honda. We actually used to service our old Honda Civic at this dealership as well and always receive great service. this is why we c it at El Cerrito Honda. We actually used to service our old Honda Civic at this dealership as well and always receive great service. this is why we chose to buy our pilot here. Even when just going to the parts desk, we get great service. I wish all businesses were like Honda of El Cerrito. More
Great service and the shuttle really helped make the repair easier on my work schedule. Everyone was very friendly and helpful from the shuttle drivers to the service staff. repair easier on my work schedule. Everyone was very friendly and helpful from the shuttle drivers to the service staff. More