El Centro Motors - Service Center
El Centro, CA

47 Reviews of El Centro Motors - Service Center
My service agent AJ went above and beyond to help me with the repairs needed for my 2021 Bronco Sport. He had great communication with me and the entire transaction was easy and pleasant. I will always be ta the repairs needed for my 2021 Bronco Sport. He had great communication with me and the entire transaction was easy and pleasant. I will always be taking my car to my local Ford dealership, El Centro Motors! More
I took my 2010 Lincoln MKX in for oil change and general check. El Centro Motors provided great customer service and the maintenance was right on target for what was needed. No high pressure “trying to get check. El Centro Motors provided great customer service and the maintenance was right on target for what was needed. No high pressure “trying to get me to do or buy something not needed” just positive service all around. More
Customer service horrible! Dropped my car off via appt Friday morning may 20th I had to keep calling to get an update on my car for THE SCREEN and the girl was unhelpful.. ca Dropped my car off via appt Friday morning may 20th I had to keep calling to get an update on my car for THE SCREEN and the girl was unhelpful.. called all day and finally get an answer almost towards 5 to be told they have not found out what’s wrong with my screen and my car would stay there literally right when they are about to close and gave me the option to come get my care before they close and they would continue Monday to work on it as if I can gather all my kids into my other car that doesn’t fit them in. Yea okay .. Monday comes and here I go calling and calling to get info on my car and like Friday I get ahold of service manager just to be told they still working on it and I can go last minute for a rental .. again like all my kids fit in my car to just run over to get a rental … we go Tuesday morning to get papers for a rental which I was only given a rental of 5 seating when I have a seven seater car in the shop .. call Wednesday for info on my car and nothing no returned calls nothing .. Thursday called left a voicemail and get a call back later saying car would probably be ready at one .. one comes and I call and call and nothing .. By far worse customer service I’ve had I will go to calexico instead from now on More
I have probably had El Centro Motors servicing my autos for the past 30 years, every car and truck i have owned, I have never been disappointed. The service has been excellent, and professional. I don't tr for the past 30 years, every car and truck i have owned, I have never been disappointed. The service has been excellent, and professional. I don't trust anyone else to service my vehicles. More
Tony was very professional and answered all my questions. His customer service was excellent and my vehicle was ready at the time he said it would be. Thank you!! His customer service was excellent and my vehicle was ready at the time he said it would be. Thank you!! More
Quick oil change on weekends. Not much else going for it. Be wary of what, if any, services you may have previously had done there since they will not notify you; they’ll just play ignorance and charge you f Be wary of what, if any, services you may have previously had done there since they will not notify you; they’ll just play ignorance and charge you for it again. More