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El Cajon Mitsubishi - Service Center

El Cajon, CA

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110 Reviews

110 Reviews of El Cajon Mitsubishi - Service Center

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November 08, 2019

Routine Services As always everyone was friendly, professionally and made sure all my needs were met. They make having my car serviced simple and hassle free. Grest d More

by MMMGRANDMOE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept staff
November 07, 2019

Ethically challenged Brought in 2012 iMeiv, per warranty the car was not performing to expectations. Their own internal testing supported the failure to perform as promise More

by FFOTINE and Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Should Not Name
Nov 26, 2019 -

El Cajon Mitsubishi responded

In this particular case the diagnostic work showed that the vehicle battery is performing within spec for the year, mileage and age in regards to degradation of the battery. We worked with tech line and spent many hours to ensure our diagnostic was correct. Mitsubishi does state in the owners manual, in tech manuals and widely publishes that degradation is part of the battery life. As such we were not legally able to perform warranty work as it does not fall within warranty parameters. I hope as the Dealer we did not let you down as we tried everything we could to see if there was anything we could do.

November 07, 2019

My 2018 Mitsubishi Sports Outlander Fast and reliable service...the staff offered me more discounts in my tab. Also i like the free carwash too. And the coffee was great... thanks!!! More

by BUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOYD
October 27, 2019

This just happened to be a disaster. The shop computer was not operating. So, the diagnosis of my problem went on for over two hours. I did get a $20.00 discount for my oil change which More

by RIGHTOFTHEHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Houtchens
October 21, 2019

Great service!!!!! We were having problems with the like Tronics in our vehicle. The battery would appear to be low and not powerful enough to crank the engine over if More

by CAROLCONGR-CROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman in the service department that greets incoming service customers-she was very positive.
October 19, 2019

Just ok Service was completed. Explaining of concerns with my vehicle were not explained in detail. Could have appreciated more detail to to concerns of my ca More

by J Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
October 19, 2019

Good Customer Service This dealer has very good customer service and when you need something done it’s done right the first time. I needed a transmission service and it i More

by Brandt K,
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd
October 17, 2019

Great Service Great service and pretty quick at the oil change. Love the free car wash! Thanks for the ability to make sure my car is always up to date on services. More

by M-PIGOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
October 10, 2019

Attentive staff Even though I came early staff eagerly accommodated me and went over my needs with my Montero. Then during the service updated me with any concerns th More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd
October 07, 2019

MONICA AND STAFF WERE COURTEOUS, CARING, AND PROFESSIONAL!!! ROUTINE PREVENTIVE MAINTENANCE, DIAGNOSTIC REVIEW, AND OIL CHANGE PREFORMED IN A PROFESSIONAL AND TIMELY MANNER. ALSO DIAGNOSED TIRE (LOW PRESSURE DU More

by W.YARMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MONICA AND MIKO (SERVICE DEPARTMENT), Michael Rush, Wally Sibou
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