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110 Reviews of El Cajon Mitsubishi - Service Center
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December 26, 2020
The worst dealership in all of San Diego. I’ve never met a staff less concerned with anything about your vehicle the second you drive off their lot. Service department is terrible they’re not they’re to hel a staff less concerned with anything about your vehicle the second you drive off their lot. Service department is terrible they’re not they’re to help you only to boost their sales. The parts department is no help because they go off of what the idiots in the service department tell them. I will not be buying Mitsubishi ever again or recommending it to anyone else after the terrible experience I’ve had. And I own 2 Mitsubishi’s but never again. More
by johnny.abdulahad
Employees Worked With
Service department and parts.
February 15, 2020
I’m very unhappy with the service here. I’ve been going here continuously for about 8 years or so, why? I don’t know. Every time I go and get a service I receive my car back in a a different condition. Ei here continuously for about 8 years or so, why? I don’t know. Every time I go and get a service I receive my car back in a a different condition. Either a new scratch or oil on the inside of my vehicle. I’m not sure who works on the vehicles but what I do know as a mechanic is that this place has been unprofessional and shouldn’t be considered a dealership bit as a jiffy lube. More
by Seanmatos90
Employees Worked With
Service
December 31, 2019
Rear Brake Light I brought in my Mitsubishi car for service because the rear brake light on the right side wasn’t working. It was the bulb so I had them change it. It I brought in my Mitsubishi car for service because the rear brake light on the right side wasn’t working. It was the bulb so I had them change it. It didn’t take long for them to do it but after the work, the cover was full of really deep scratches. It was a good thing it didn’t break. I couldn’t complain right away because I was in a hurry to go home so I brought it back the next day. Boyd was really helpful and he polished it so it’s not that obvious anymore. But the fact still remains that whoever serviced my car didn’t do a good job. That mechanic who serviced my car wasn’t careful at all. I brought my car there several times already but this is the first time something like this happened. They should have refunded me with how much I paid them. It was expensive in the first place. Now I’m wondering if they’re really doing a good job there. My review and the corresponding rating are due to the mechanic’s work. Boyd was great in assisting me with the issues and resolved them to my satisfaction. More
by pat
Verified CustomerEmployees Worked With
Boyd Breise Jr
December 08, 2019
Superior service Came in using silverock claim for my TPMS for 1st time w my 1st Mitsubishi purchased. Boys was my service manager. And Monica was the wonderful custom Came in using silverock claim for my TPMS for 1st time w my 1st Mitsubishi purchased. Boys was my service manager. And Monica was the wonderful customer service lady that picked up and quickly scheduled my appointment.Boyd was very awesome. Explained the details as he went through the process using a claim. At the end, my TPMS was fixed and purchased new Mitsubishi wipers. Not pushy. Respectful and provide an expedited service to address my issue and provide knowledgeable recommended up coming service. Impressed with service and work. Plan to come back for future Mitsubishi needs! More
by Jc Nugyen
Employees Worked With
Boyd- Service Manager
December 04, 2019
Tire rotation I dont believe they rotated my tires, I paid for it but noticed it was in same position I have marked my tires For the most part they are good I dont believe they rotated my tires, I paid for it but noticed it was in same position I have marked my tires For the most part they are good More
by STEPTOM74
Employees Worked With
bob zand
December 01, 2019
Service Work My appointment was on time and efficient. All the recommendations were excellent. Facility was clean. Speed of service was great. The experience My appointment was on time and efficient. All the recommendations were excellent. Facility was clean. Speed of service was great. The experience was good as always. More
by DDSCOTLAND16
Employees Worked With
Monica
November 26, 2019
Took care of my brake issue Took care of my brakes issue after having them replaced in Oct. Very polite and courteous. Was able to still work using their in-house WiFi. Took care of my brakes issue after having them replaced in Oct. Very polite and courteous. Was able to still work using their in-house WiFi. More
by Jadebo1
Employees Worked With
Monica Flores, Vanessa Flores
November 23, 2019
Great staff in service department Boyd and the lady in service department are very nice and helpfull and get you in and out fast. Got my 22.5k service done there recently only thing I' Boyd and the lady in service department are very nice and helpfull and get you in and out fast. Got my 22.5k service done there recently only thing I'm concerned with is ever since I got car back when I brake I head a squeak sound mow but doesnt seem to affect driving or performance eif vehicle it's a fairly new car 2018 still so I'm sure it's fine. I would definitly go again when service is due again. More
by MykealG
Employees Worked With
Boyd
November 17, 2019
Oil change and 5000 mile maintenance Taken at appointment time and work completed in a timely manner. Lounge area was comfortable and appeared to be a friendly dealership. Look forward to Taken at appointment time and work completed in a timely manner. Lounge area was comfortable and appeared to be a friendly dealership. Look forward to my next visit. More
by PHAMWEY
Employees Worked With
Monica - Service Desk
November 13, 2019
Air conditioning inspection The new owner was very helpful Corbin and he took the liberty to speak with the technician about the problem of my vehicle and everyone helped me an The new owner was very helpful Corbin and he took the liberty to speak with the technician about the problem of my vehicle and everyone helped me and I am very great full. Thanks everyone. Always a pleasure. Thanks Boyd.. More
by KIMKIRK92
Employees Worked With
Boyd, bob zand
