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El Cajon Mitsubishi
El Cajon, CA
346 Reviews
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Showing 346 reviews
May 26, 2019
No pressure and friendly service The manager, sales person , and fiancé person were all friendly with no pressure personalities. Most importantly I felt they were honest. You made The manager, sales person , and fiancé person were all friendly with no pressure personalities. Most importantly I felt they were honest. You made money. I got a fair deal. My daughter got her first new car. We all won. I will be back when it’s time to get rid of my 2016 Ford Escape. More
by DALE.SHOCKLEYSR
Verified CustomerEmployees Worked With
Wally Sibou
May 24, 2019
Awesome!! Everyone was so patient and kind to us, we kept them after hours and they were still nice and patient with us. Also they waited for us when we had to Everyone was so patient and kind to us, we kept them after hours and they were still nice and patient with us. Also they waited for us when we had to go home twice because we forgot paperwork at home. Thank you for everything!!!! More
by Ferrari Valintina
Employees Worked With
Sasha, David Rojo, Scott Patrick
May 24, 2019
Michael Rush, Wally, David Rojo They’re pretty helpful and very patient when it comes to question. I ask them certain question and they properly gave me a good answer. They’re pretty helpful and very patient when it comes to question. I ask them certain question and they properly gave me a good answer. More
by Arneal17
Employees Worked With
Michael Rush, Wally Sibou, David Rojo
May 24, 2019
3 Hour Fix Took 6 Hours Went in for two recall items: wiper link and rear parking break. When I made the appointment, I was told it would take 3 hours, 4 at the most. I sched Went in for two recall items: wiper link and rear parking break. When I made the appointment, I was told it would take 3 hours, 4 at the most. I scheduled my appointment and worked the timing out with my job. After working at a nearby a Starbucks for 3 hours, I came back to the dealership to wait out the remainder of my time which I was told would be an hour at most. The 4-hour mark came and went and I wasn’t given an update. I asked the front desk girl, who was visibly watching YouTube at her desk, if she had any updates - she knew nothing. At the 5-hour mark, a female from the service dept came to tell me my car was going to be done “soon.” I asked What the holdup was and she didn’t danced around the subject. By the time the 6-hour mark hit. I decided to walk out to the garage area to investigate for myself and guess what? There’s my car, finished. It had been sitting there for who knows how long and nobody even bothered to tell me. I went to go claim my keys from the service dept and the same female who didn’t have an update for me earlier didn’t apologize but instead, said she was at lunch. I asked why nobody else could’ve came and got me. She had no answer. More
by CRASH0254
Employees Worked With
Unknown Fenale
May 23, 2019
Review Took my car for an airbag recall. Was replaced but had my AC vent broken out of its place had to get it "fixed" still isn't. And now my car alarm was Took my car for an airbag recall. Was replaced but had my AC vent broken out of its place had to get it "fixed" still isn't. And now my car alarm was deactivated when it worked fine before going. I have to go back waste my time for something that was not to be messed with and be told the tech didn't touch the alarm when of course they'll say no to cover them self. So no I would not go back to visit. More
by Luisiio
Employees Worked With
Wally Sibou
May 22, 2019
Great detail work Great service! Fast and courteous. Made my car look new, inside and out. I will definitely use them again and I recommended them to anyone Great service! Fast and courteous. Made my car look new, inside and out. I will definitely use them again and I recommended them to anyone More
by Deekay
Employees Worked With
Michael Rush
May 20, 2019
Fantastic Service Our family having minimal sleep after doing an international move, we were able to view the two vehicles of interest with ease, select the one we want Our family having minimal sleep after doing an international move, we were able to view the two vehicles of interest with ease, select the one we wanted and test drive within 15 mins. That’s awesome!! Of course you know there always the wait of doing paperwork with a vehicle purchase, however, Micheal Rush was our dealer, not pushy and easy to talk with as a person and not a dealer. He quickly got us water to drink, snacks for my hungry kiddos, and let our baby girl crawl around the showroom floor. This sort small details, is what makes dealers like Micheal easy to work with and someone to work with again in the future. Also someone to highly recommend him and his team at this dealership. Thanks a bunch!! More
by Cran79
Employees Worked With
Sasha, Michael Rush
May 20, 2019
Excellent Service Wally was extremely helpful and funny. I will definitely be back in the future. Financing was easy. They were not pushy or rude. Quick and friend Wally was extremely helpful and funny. I will definitely be back in the future. Financing was easy. They were not pushy or rude. Quick and friendly. More
by Anakaliamc
Employees Worked With
Wally Sibou, Scott Patrick
May 18, 2019
Service Department The check in process was easy. Communication could improve. Had my car in for about a week and forgot it was there. I had to call various times for an The check in process was easy. Communication could improve. Had my car in for about a week and forgot it was there. I had to call various times for an update for my diagnosis results. Staff is friendly and quiet. Loaner vehicle was provided and greatly appreciated. I wish your system was more tech savy to integrate text messages/detailed emails for recommended repairs. Besides that, I'll be returning for future services. El cajon Mitsubishi is always welcoming. More
by VSANTIAGO1989
Employees Worked With
Monica-Service
May 15, 2019
quality and honest service Outstanding treatment from the service advisor and the tech. Great to work with both of them. .Very trustworthy and knowledgeable about my car and wh Outstanding treatment from the service advisor and the tech. Great to work with both of them. .Very trustworthy and knowledgeable about my car and what it needed. More
by mau690
Employees Worked With
Miko in service
