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El Cajon Ford
El Cajon, CA
154 Reviews
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154 Reviews of El Cajon Ford
January 05, 2011
We bought a Fusion in 2010 that was totaled during this past December's storms. That first go around with El Cajon Ford was the best car shopping experience we've ever had, because all three of the above past December's storms. That first go around with El Cajon Ford was the best car shopping experience we've ever had, because all three of the above named employees were exceptional in every way. Right from the beginning, Mike, the salesman, made us feel like we were friends, and it was clear that he is the kind of guy who could be everyone's best friend; then, settling on a deal with Rob, the sales manager, was actually fun. The mood was very light and, at times, playful. Finally, Meghan, in finance, was professional and really knew her job. Just a week ago, we replaced the 2010 with a 2011 Fusion. We never gave thought to going to a different dealership. This time, Mike and Rob were very personal in their empathy and couldn't do enough to help us thru the process of our 2010 being totaled and getting us into another car as quickly and affordably as possible. Meghan remembered us from last April, which impressed us, and, again was absolutely great to deal with. We think El Cajon Ford's staff is exceptional, and we plan to return there for any and all of our Ford needs. More
by pyrsx2
Employees Worked With
Mike West; Rob Slater; Meghan Lanigan
January 02, 2011
The following people at El Cajon Ford made my experience in buying a truck at the end of the year a very pleasant experience. Phyllis Gainer convinced me to check out El Cajon Ford before I purchased any ve in buying a truck at the end of the year a very pleasant experience. Phyllis Gainer convinced me to check out El Cajon Ford before I purchased any vehicle. Rob Slater, the sales manager, was personable and assured me the best possible deal for me that day on a 2010 F-150 Supercrew that I wanted to buy. Ted Apostolidos was the sales representative who showed me what inventory they had and ensured I was well taken care of from start to finish. He even helped me transfer my personal gear from my trade in truck to the new purchase. M Lanigan was extremely knowledgeable in setting up and explaining the financial paperwork. I purchased this truck on Christmas Eve and Ted Apostolidos and M Lanigan missed a dealership employee catered lunch to ensure I was properly taken care of. Paul xxxx, the General Manager, took the time to shake my hand and ensure me the best deal was being made that day. I am completely satisfied with my experience and this is the type of customer care that will keep me coming back to El Cajon Ford. Ford Motor Company is being WELL REPRESENTED by the people I worked with on 24 December 2010 for the purchase of my truck. Sincerely, Thomas P. Cook CDR USN (Ret) tandkcook@gmail.com 619 421-3351 home More
by tpcook
Employees Worked With
Phyllis Gainer, Rob Slater, Ted Apostolidis, M Lanigan
December 20, 2010
I was in a car accident the morning before I came in, so I was in some pain. The staff was very professional and sympathetic about my situation. They were very cheerful and happy to help. The entire experie I was in some pain. The staff was very professional and sympathetic about my situation. They were very cheerful and happy to help. The entire experience was very pleasant. I was given all the options for financing and everything was explained in detail. More
by oldman46
Employees Worked With
Bobby Morales
December 06, 2010
Robert Morales was very helpful to my daughter and myself in helping us obtain the vehicles we were looking for. He listened to us, allowed us to take several different test drives and ultimately select the in helping us obtain the vehicles we were looking for. He listened to us, allowed us to take several different test drives and ultimately select the best vehicles for us at a price we could manage. When we need service or another vehicle I will definitely contact Mr. Morales again. Sincerely, Robert Sagat More
by Robert Sagat
Employees Worked With
Robert Morales
November 15, 2010
Bobby was very attentive and professional during our entire car buying process. He and Rob both were more than willing to accomodate my requests and come to an amenable selling price on the vehicle. T entire car buying process. He and Rob both were more than willing to accomodate my requests and come to an amenable selling price on the vehicle. They were very patient and courteous as well. Thanks so much for making the deal work for us and getting us into a fantasic ride! More
by Chris & Suzie
Employees Worked With
Bobby Morales, Rob Slater
November 14, 2010
I did not go to the dealership looking to buy a new car. The price was right and I am now driving a new Fusion. The staff at El Cajon Ford are all very friendly and very helpful. I would recommend this de The price was right and I am now driving a new Fusion. The staff at El Cajon Ford are all very friendly and very helpful. I would recommend this dealership to my friends and family. I loved my 2008 Fusion, but my new Hybrid Fusion is awesome. More
by Lori815
Employees Worked With
Ted Apostp;odos
October 30, 2010
Great experience! My first truck and it is a beauty. I went with el cajon ford because it was local and reccomened but i found the service and friendliness exceptional! Poor Bobby had to deal with my mom went with el cajon ford because it was local and reccomened but i found the service and friendliness exceptional! Poor Bobby had to deal with my mom and dad and took it in stride! Great place to buy a new car! More
by Troy Ahrensberg
Employees Worked With
Bobby
October 27, 2010
Bobby Morales was very courteous, friendly, and prompt, including other employees we came in contact with. We didn't feel pressured to buy. Financing was great. The car was delivered as promised. At thi including other employees we came in contact with. We didn't feel pressured to buy. Financing was great. The car was delivered as promised. At this point, we would recommend El Cajon Ford and would use them again. More
by Kathy Jacobson
Employees Worked With
Bobby Morales
October 27, 2010
Bobby and the entire staff did a great and wonderful job helping me buy a new (used) car. He was very honest with me and I felt no pressure. He is quite professional and personable. This was my first experi helping me buy a new (used) car. He was very honest with me and I felt no pressure. He is quite professional and personable. This was my first experience with a dealership and I know that I would go there in the future and recommend El Cajon Ford to anyone. Thanks! More
by conner0515
Employees Worked With
Bobby Morales
October 24, 2010
I was worried when i first called and explained i did not have great credit. But the moment I met Bobby by phone; he made me feel I was SPECIAL. You do not get that very often these days. He had all my answe have great credit. But the moment I met Bobby by phone; he made me feel I was SPECIAL. You do not get that very often these days. He had all my answers to my questions. He did not pressure me and I drove out in a great pre-owned Focus. I got a great price and Bobby has called me up three times after the sale just to ask how everything is working out. NOW THAT IS SOMETHING VERY RARE THESE DAYS. I will definitely recommend el canon ford and especially Bobby to anyone who wants that special treatment. More
by marnollie
Employees Worked With
Bobby Morales
