Eide Chrysler St. Cloud
Waite Park, MN
Filter Reviews by Keyword
By Type
Showing 177 reviews
Our salesman was Brent, and between him and the manager they exceeded our expectations, super friendly, not at all pushy, we will be going back! they exceeded our expectations, super friendly, not at all pushy, we will be going back! More
BAD SALES DEPARTMENT Sales Department has no regard for Customer Service ... if they even know what it means. Take forever to get back to you, won't fully answer your que Sales Department has no regard for Customer Service ... if they even know what it means. Take forever to get back to you, won't fully answer your questions and argue if you want to pay cash. Took my business elsewhere and won't be back. More
Colin Robertson made buying a Ram 1500 a very positive and fun experience. He very knowledgeable and trustworthy. Would recommend Colin to anyone. He went above and beyond and that says a lot these day. and fun experience. He very knowledgeable and trustworthy. Would recommend Colin to anyone. He went above and beyond and that says a lot these day. More
Poor customer service My wife brought her Jeep Cherokee in here for an oil change. The service tech removed the front wheel for some reason and forgot to tighten up the lu My wife brought her Jeep Cherokee in here for an oil change. The service tech removed the front wheel for some reason and forgot to tighten up the lug nuts when the wheel was put back on. We live 50 miles from McKay's but my wife works in Waite Park, she drove home and noticed it started to shake badly when she was close to home. I looked the Jeep over to see what the problem was and 3 of the 5 lug nuts were missing. I contacted the service manager and he said to bring it back and they will fix it. They had the Jeep for over 2 weeks and couldn't find a wheel to match the aftermarket black aluminum wheels that she has. They had a different set of wheels and said they would give her 1 wheel and she could pay $675 for the other 3 wheels. Why should we have to pay anything if they messed up in the first place? She ended up getting a check for $185 for the wheel they wrecked and now we have to find a different set of wheels. I would not recommend taking a vehicle to them for service work because they don't stand behind the work they do and won't own up to the mistakes they make. These wheels have been on the Jeep for over 100,000 miles and they tried to blame it on the shop that we originally bought the wheels from. McKay's claims there is a centering ring missing. When asked why they didn't notice this before because they have rotated the tires numerous times, they said their technicians aren't trained to look for that. Their technicians aren't properly trained to do the jobs they are doing? That isn't very assuring. More
James was the best salesman!!! This was my first time ever buying a new car and I came in nervous and yet very very excited! James was so wonderful to work with, and helped me proce This was my first time ever buying a new car and I came in nervous and yet very very excited! James was so wonderful to work with, and helped me process my decision and also helped me think of many things I never would have without his experience and knowledge! James was so professional in every aspect and I would highly recommend using James for all your car needs! More
New Ram Just out looking and comparing pickup brands and ended up at McKays. A brief walk around the lot led us to Shawn. Shawn asked what we would want in a Just out looking and comparing pickup brands and ended up at McKays. A brief walk around the lot led us to Shawn. Shawn asked what we would want in a pickup. And brought one out. Exact match. After a short visit with Shawn, the pickup was ours. A very pleasant outing! More
Very pleased 😀 Found a good deal on a 2500 Cummins good rebates Justin is a super good sales man! He works with the customer and finds what you want! What I like mos Found a good deal on a 2500 Cummins good rebates Justin is a super good sales man! He works with the customer and finds what you want! What I like most about mckays is there is no one there that pushes you into buying a vehicle they wait for the customer to come to them! More
Excellent experience buying the car of my dreams! Found such a great deal on the car of my dreams and to top it off, awesome people to work with. We're so pleased! Thanks!! Found such a great deal on the car of my dreams and to top it off, awesome people to work with. We're so pleased! Thanks!! More
Very Professional Charley was great to work with. A great buying experience. Highly recommend if your looking for a great deal! Positive experience and a friendly place Charley was great to work with. A great buying experience. Highly recommend if your looking for a great deal! Positive experience and a friendly place. More
Bought a new Jeep The whole experience was so great! Found the vehicle I wanted, walked in and test drove it, financed it, and drove away! Highly recommend! Super frien The whole experience was so great! Found the vehicle I wanted, walked in and test drove it, financed it, and drove away! Highly recommend! Super friendly and knowledgeable staff! More