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Edwards Kia

Council Bluffs, IA

4.7
193 Reviews

3134 S 9th Street

Council Bluffs, IA

51501

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Showing 193 reviews

February 13, 2023

The process took a little longer than expected but Travis was great to work with and everything work out great! More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
February 11, 2023

Luis Tafoya and Seth Berry (sales) were amazing 5/5 stars would highly recommend them! Marc Leonard (customer retention) was very knowledgeable, gave a history of KIA, 5/5 stars. Andrew Elledge (finance) was More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Elledge
Feb 11, 2023 -

Tara responded

I would give the sales team 5/5 stars but finance I would 0/5 stars. Absolutely the worst experience ever

Feb 11, 2023 -

Tara responded

Luis Tafoya and Seth Berry (sales) were amazing 5/5 stars would highly recommend them! Marc Leonard (customer retention) was very knowledgeable, gave a history of KIA, 5/5 stars. Andrew Elledge (finance) was the absolute worst. 0/5 stars, would not recommend anyone to deal with him. UNPROFESSIONAL!

February 11, 2023

As a female, I feel confident going alone to the dealership and closing a deal. I’m treated with respect and have always received a reliable vehicle. More

by teach2050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
February 08, 2023

Travis Schmidt made my experience sooooo simple! This was my first time purchasing a vehicle and he was able to find me my dream car. I will recommend everyone to Travis! More

by kbolton98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Schmidt, Digital AirStrike
February 06, 2023

Ed our sales guy was great! He worked with our wants/needs and went above and beyond in my eyes. We are a repeat customer and will be back for future purchases. More

by Ness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Burton
February 02, 2023

Dealer had what I was looking for. Prompt sales response from staff. Good listening skills from staff. Friendly enviroment. More

by Susanrubes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hofmeyer did a stellar job helping me with the car., Digital AirStrike
February 02, 2023

Jared L was great and so was Steven R went out of their way to help me find exactly what I wanted. More

by mdmerksick30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Louden & Steven Rogers, Digital AirStrike
January 31, 2023

I just leased another vehicle today. Salesmen very friendly and knowledgeable. We went over the new features of this vehicle. I had a very pleasant experience today. I’ve been using More

by truhlickaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hofmeyer, Marc Leonard, Digital AirStrike
January 28, 2023

The are always knowledgeable and friendly. Never have to wait around for someone to help you. More

by Chelsea.linden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
January 28, 2023

4 star for low balling the trade in value of my vehicle. The rest of the stars are for Ed, Marc and my finance dude ( sorry forgot your name!) More

by Amy Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, Digital AirStrike
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