Edwards Kia
Council Bluffs, IA
Filter Reviews by Keyword
By Type
Showing 193 reviews
The sales manager explained this 'hour glass' concept to us, saying how important our time was to them. If the hour glass expired, our first payment would be covered by the dealership. It expired ... no fol us, saying how important our time was to them. If the hour glass expired, our first payment would be covered by the dealership. It expired ... no follow through from sales manager. ... i also cant stand the game where the salesperson goes back and forth with the sales manager. I tell you what I can afford, and then theres this constant haggle and upsales crap that drives me crazy. If you cant make a deal I can afford, just tell me and dont waste my time. And If i say 'no' to extras, let it go. Finally, dont hold/hide the keys to MY car while we're trying to hash out a deal so that I cant leave. Thats shady. The previous car I bought, th3 sales manager offered me $1000 off if I took a black one, didnt want black but agreed. The sales manager conveniently forgot to mention that to the finance guy....just like the hour glass expiration thing never got followed through on. More
I had a great experience purchasing my vehicle from Edwards Kia, Travis was super helpful and friendly and worked with me to find the car I wanted. Edwards Kia, Travis was super helpful and friendly and worked with me to find the car I wanted. More
We came about an hour early before a scheduled appointment Brant greeted us right away I was firm with my needs and what I wanted. I said I wasn't buying a red car well...I bought a red car! He ma appointment Brant greeted us right away I was firm with my needs and what I wanted. I said I wasn't buying a red car well...I bought a red car! He made the whole process so easy and kept me in good spirits. Thank you Brant we will be back. More
I had a awesome experience at this dealership. I would definitely go back there and recommend others do to I would definitely go back there and recommend others do to More