Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Mark Fuller was a fantastic person to work with...........energetic and fun and willing to work with the customer Steve was friendly and nice. Bill was friendly and efficient. He tried with...........energetic and fun and willing to work with the customer Steve was friendly and nice. Bill was friendly and efficient. He tried to help with the loan paperwork to make sure I could get what I wanted at the best price. THANKS to all...........I love my new Jeep Wrangler. More

Jason went far above and beyond what I expected when bringing in a late model used Chrysler Town & Country Limited, I had purchased from a privte party for service and a recall. Jason helped me with th bringing in a late model used Chrysler Town & Country Limited, I had purchased from a privte party for service and a recall. Jason helped me with the navigation system and the bluetooth system by helping me set it up as well as explaining the operation to me. Jason also showed me how to operate and/or get to the third row electric sets, the telescoping control pedals, the storage under the floor in the second row, the operation of the rear windows, the operation of the windows in the electric sliding doors & sun shades and the location of the spare tire and jack. I have purchased or leased several vehicles from Baxter's over the years and I have to say Jason is one of the best representatives of Baxter's that I have had the privlege of working with. Jason, Thanks again for your help!! More

Both Randy and John have gone above and beyond what would normally be expected of them each time I have needed my vehicle serviced. On more than one occasion, both have offered great advice and have provide normally be expected of them each time I have needed my vehicle serviced. On more than one occasion, both have offered great advice and have provided superb assistance. This includes accepting vehicles without an appointment and additionally fixing the problem free of charge while addressing an additional problem I was not aware of and fixing that free of charge as well. They have been helpful with assisting in replacing numerous warrantied parts, no questions asked. These two employees are great assets to what is already an excellent service department. Although I did not purchase my current vehicle from Baxter Chrysler, I will be hard pressed not to buy my next vehicle from this dealership based solely on the customer service I have received within the service department. More

I also get GREAT customer service when I have to visit Baxter! Sometimes its not always great news but...Randy also helps me make the best decision in fixing my car, where my family is concered.....I do w Baxter! Sometimes its not always great news but...Randy also helps me make the best decision in fixing my car, where my family is concered.....I do walk out with a smile! I certianly will be returning for all my automobile needs!! Thanks Randy. More

A few years ago I was going to another Chrysler Jeep Dodge in Omaha for service because they were closer to my work and home. What a mistake that was. The service at Baxter has always been great. Eve Dodge in Omaha for service because they were closer to my work and home. What a mistake that was. The service at Baxter has always been great. Even if there are several people in line, someone from the service desk will at least make an attempt to make eye contact and acknowledge you are there. I would still wait even if 100 people where in line. What I like best about the service department and people like Randy are they keep you updated and they listen. Thanks Randy and thanks Baxter. More

I was leaving my house for a doctor's appt. and discovered that I had locked my keys inside the van. My husband was out of town and had the second set of keys with him. Randy was able to have a k discovered that I had locked my keys inside the van. My husband was out of town and had the second set of keys with him. Randy was able to have a key sent with Baxter's courtesy driver to my house which opened the doors. Thank you for saving what was about to be a difficult day. More

The overall experience was great. Randy was great at keeping me informed while my truck was being worked on. My truck had two bad tires that were damaged from potholes. He was able to locate tires for keeping me informed while my truck was being worked on. My truck had two bad tires that were damaged from potholes. He was able to locate tires for my truck and get it repaired the next day as I did not have to work. He was also very informative about future work that might need to be done. They also repaired weather stripping that had come off at no charge. More

I came in for oil chg and ck hoses on my 2007 jeep liberty but found out the tires were low, transfer case and transmission leaked, the oil filter was extrememly dirty and needed changed. Yes, I was t liberty but found out the tires were low, transfer case and transmission leaked, the oil filter was extrememly dirty and needed changed. Yes, I was there for 5 hrs getting everything done but it was my choice they offered a ride often, but I sat and drank hot choco and watched tv and visited with other customers. The time went fast. The price was very reasonable and will always go there for all service and the help from Gary in new cars and Randy in service..Nothing was done unless they told me and explained it! Thanks to people that know how to treat customers with a smile! More

I have been taking my Jeep in for service the last year or so. I had theframe of mind that for regular service, it was cheaper to go to the "oil change-service shops" as they were cheaper and wouldn't try or so. I had theframe of mind that for regular service, it was cheaper to go to the "oil change-service shops" as they were cheaper and wouldn't try to "add-on" a lot of stuff. Big mistake! They were the ones trying to add on stuff. The dealer service department has been honest, friendly and I could not have asked for more. They great you by name, share a light story or two and make you feel comfortable. I'm sorry I didn't go sooner. All the guys are great, however, I have mostly dealt with Randy Hamling, who makes you feel great about 'coming home'. Richard Funk More

We like to go there because they care about us, and have always taken good care of our vehicle. Always pay attention to our concerns, and answer our questions throughly.They make you feel like you are the m always taken good care of our vehicle. Always pay attention to our concerns, and answer our questions throughly.They make you feel like you are the most important person there. Not only is the service Dept. great, but everyone at Baxters bends over backwards to take good care of us. More