Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

My husband and I actually traveled from Kansas City, MO to purchase a vehicle that we saw the previous weekend. We went back to the dealership with every intentions of purchasing that vehicle but was treat to purchase a vehicle that we saw the previous weekend. We went back to the dealership with every intentions of purchasing that vehicle but was treated so badly we chose to let that vehicle go and start looking again. The dealership we visited had no interest in selling or infact showing us the vehicle. We had to ask about a vehicle then ask again if we could test drive it. Upon returning we were told the price and that we should go get lunch and think about it. We did not go back! We drove down the road and started looking just to see if we could find another vehicle that had everything I wanted. I thought I had found it and was very upset that it did not work out. We pulled into Baxter Chevrolet to see what they had. We were greeted by a very friendly sales consultant named Charles Saxton. I really did not feel like having a saleman show me anything, I wanted to do it myself. Charles listened to what I was looking for and had a couple of vehicles to show me. I have to admit I was being very picky and could not find the right vehicle. Charles took us inside to consult with their other locations and actually left to bring another vehicle for me to see. While he was gone we walked the showroom floor. Charles returned with the vehicle and it didn't meet my liking. Charles then took us around the floor and we found a Silver, 2010 Dodge Town & Country Van. It was not the SUV I was looking for but it did have everything I was looking for. We were offered to take it off the floor and out for a long test drive. We fell in love with that van. Justin Walls, Manager was excellent in helping when we decided to go home with our new vehicle. He answered every question I could possibly come up with since I was going from an SUV to a Mini Van. Scott Gubbles, Finance Manager, knew we had been there for quite awhile and did everything he could do to make the purchase easy and fast. He was great!! No pressure sales!! I look forward to going back in a couple of years when my husband is planning on upgrading to a newer truck. Baxter - We will return. More

Be VERY careful at Baxter if you are buying a used vehicle. They are slimy and will try every trick in the book to get your money. Make sure you get the NADA and Kelly Blue Book values of the car yo vehicle. They are slimy and will try every trick in the book to get your money. Make sure you get the NADA and Kelly Blue Book values of the car you will be trading in, and the car you are looking to buy. They tried to tell me that the truck that Blue Booked for $14,000 was a great deal at the $15,000 price they had on the window because they had just marked it down from $18,000 (yeah right). Also, they tried to subtract more than $2,000 off my trade in for things I could fix for less than $200 as a full price paying consumer (and you know they could fix things cheaper). ***The finance guys will try to SCAM you!*** While financing my truck, they told me if I took the warranty, they could “buy down” my interest rate and only increase my payment $2 per month. I took it. Come to find out, they inflated the rate the bank would give me by 7% for the “initial” payment! Then when I accepted the warranty, they dropped the rate to the bank’s buy rate of 7% (so they doubled the rate initially). When I called them on it later, they told me that they have the right to increase the interest rate because it says so in the finance contract you sign. They don’t have to give you the best rate they can get. So, they increase it to whatever you will agree to and take a kick back from the bank. Make sure you have some pre-approvals from other banks before you go in. ASK what the terms are they are offering at each stage in the process. If you do not know what to expect, they WILL try to take advantage of you. BEWARE! These guys are the very essence of stereotypical used car dealers who will smile to your face and stab you in the back! More

Outstanding service from start to finish. Ray made every effort to find the Cherokee that matched my requirements and came up with the perfect fit. He ensured I was well briefed on all characteristics of t effort to find the Cherokee that matched my requirements and came up with the perfect fit. He ensured I was well briefed on all characteristics of the new Jeep and was able to perform all operations perfectly before I departed. Kirsten was friendly and courteous and discussed aftermarket sales items without the kind of pressure tactics that I've found at other dealerships. Scott handled the finance plan like a pro and discussed every payment plan option with me thoroughly. This was a completely satisfying experience. I've been taking my old '94 Jeep Grand Cherokee there since moving to Nebraska and have always experienced good timely service and advice. I look forward to taking my new Jeep back for its regular check ups to keep it running in peak condition for 20 years. The price to my mind is incredible. The Overland is a powerfully good product and after driving it a couple of days now, I know I've made the right choice. More

I got the exact vehicle I wanted and in the price range I had in mind. The entire staff worked together to make this the greatest car buying experience ever. Everything that needed to be done was done in a t had in mind. The entire staff worked together to make this the greatest car buying experience ever. Everything that needed to be done was done in a timely matter and with a great attitude. The finance mangager showed all the options available to us which helped a great deal in deciding to purchanse or lease. More

Pretty good experience. Dealership had plenty of cars. I do suggested however to make sure you have a knoweledgable salesperson, I took my wife to look at the care before I purchased, the salesman I was usi do suggested however to make sure you have a knoweledgable salesperson, I took my wife to look at the care before I purchased, the salesman I was using wasn't there and I got some kid to show her the car, he didn't know his product at all. More

Our experience at Baxter was pretty amazing. Our sales guy, Ray, was outstanding. He listened to what we were looking for, didn't try to upsale us, and worked with us on price. His commitment reinforces w guy, Ray, was outstanding. He listened to what we were looking for, didn't try to upsale us, and worked with us on price. His commitment reinforces why I am a proud jeep owner. Quality vehicle. Quality folks.Their service department is excellent as well. More

I went there looking for a brochure on the new dodge ram pick-up. I needed to know if it would fit in my garage. I was able to take the truck home for the night to make sure it fit. If it didn't, I wasn't g pick-up. I needed to know if it would fit in my garage. I was able to take the truck home for the night to make sure it fit. If it didn't, I wasn't going to get it and Baxters was fine with that. The truck did fit so I decided to see what they could do for me. I traded my 2008 quad cab for a 2010 regular cab truck. If it wasn't for the personal attention and feeling that I got a smoking deal, I would have never even considered this purchase. A big thanks to all the people involved in my transaction and staying late on a Friday night to finish up all the paper work. I have bought numerous new Dodges in the past and this rates in the top two. Thank you Baxter Dodge. More

Jeff was very courteous to us and assisted us with our purchase without being overly pushy like some salesmen can be. Our experience was a very good one. We knew what we wanted, and he did not try to ge purchase without being overly pushy like some salesmen can be. Our experience was a very good one. We knew what we wanted, and he did not try to get us to change our minds on anything. He helped us accomplish our goal. More

Exceptional service, including helping us get items from trade vehicle ( fully loaded for vacation )Fair pricing, low pressure sales. Pleasant experience on a difficult day. Our previous jeep has had mechan trade vehicle ( fully loaded for vacation )Fair pricing, low pressure sales. Pleasant experience on a difficult day. Our previous jeep has had mechanical problems and we decided to buy another jeep for 4 wheel drive activities. More

We drove up to Baxter just looking at cars with no intention of buying, however, we were offered great savings and could not pass up such a great deal. Jeff was enjoyable to work with because we did intention of buying, however, we were offered great savings and could not pass up such a great deal. Jeff was enjoyable to work with because we did not feel pressured and he helped negotiate a deal. More