Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

My initial sales experience at Baxter was underwhelming and at times comical in a shadenfreude sort of way. Aftermarket, I had them install a DVD player in the back. My vehicle was returned to me coated and at times comical in a shadenfreude sort of way. Aftermarket, I had them install a DVD player in the back. My vehicle was returned to me coated in mud which hid the 2 inch gash they made in the passenger's side rearview mirror housing. They also forgot to reinstall the headliner and perform the vehicle undercoating which was part of my orginial purchase agreement. Given the high number of perfect reviews Baxter has recieved on this website I guess I just took my vehicle in on the wrong day. Maybe things are better with routine maintenance--I wouldn't know. More

My salesperson was Ray Belanger and he did a terrific job for me all the way around. I have absolutely no complaints and I would recommend him and Baxter CJD to all my friends. Whenever I need a new vehicl for me all the way around. I have absolutely no complaints and I would recommend him and Baxter CJD to all my friends. Whenever I need a new vehicle or service, maintenance on my existing vehicle I will always go back. More

I have been dealing with Randy for about 6 years now. He is Excellent at his job! He always has kind words and a friendly smile. He goes into great depths about the nature of my service issues. He truly car is Excellent at his job! He always has kind words and a friendly smile. He goes into great depths about the nature of my service issues. He truly cares about Baxters customers and doesn't hesitate to go the extra distance to ensure their happiness and full confidence with Baxters service dept. I have dealt with many different service depts over the years, but, with Randy Hamling leadership, Baxter wins everytime. Randy deserves a raise! He's truly the reason we keep coming back to Baxter! More

Since the purchase of my 2003 PT Cruiser from Baxter, their service dept has done all repairs. The staff, especially Randy, have always been courteous and professional and I have never had a bad experie their service dept has done all repairs. The staff, especially Randy, have always been courteous and professional and I have never had a bad experience with them and I have and will continue to recommended them to my friends and family. More

There is no finer car salesman on the face of the earth than Charles Saxton. He is extremely knowledgable about his product and cares about the needs of his customer. He is honest and sincere, and he is a than Charles Saxton. He is extremely knowledgable about his product and cares about the needs of his customer. He is honest and sincere, and he is all about making sure that you leave with a positive impression of Baxter. This was my sixth experience with Charles. On each one I told him what my needs were and he was able to meet them. Whether it was for a new car or a less expensive used one for one of my kids, Charles treated me in the same exceptional manner. On each occasion I left feeling that I had gotten the best possible price without having to haggle. Charles' hadshake meant that I had gotten a fair deal. After the sale Charles has consistantly followed up with me and on the rare occasion where I had a problem, Charles was there to make sure it was taken care of. I have never left Baxter, eith sales or service, not feeling confident that I was treated fairly. Infact, I have always felt that I had gotten an excellent deal. Before starting a relationship with Baxter, I never really felt sure that I was not taken advantage of. I will continue to be a Baxter customer as long as people like Charles Saxton work there. I will add that the financial reprsentative, Sarah, made the purchase process quick and painless. She is truely professional and was a pleasure to work with. When you are in the market for a car, call Charles Saxton at Baxter. He will treat you like a family member, More

My Sales consultant Charlie Saxton did a great job working with me on my new car. The car was a Christmas surprise and he went over and above to make sure the car was in my driveway at the time I need working with me on my new car. The car was a Christmas surprise and he went over and above to make sure the car was in my driveway at the time I needed to make it a great surprise. Thank you Charlie for everything!!! Justin Walls was also great to work with. He did everything possible to make sure he sold me the car I wanted and make the price fair. Thank you Baxter! More

This is the worst dealership anyone could go to... we bought a 2011 Black Ops Wrangler from the dealership and ended up taking it back in under a week. The salesman Rodney Bloodworth was horrible, actual bought a 2011 Black Ops Wrangler from the dealership and ended up taking it back in under a week. The salesman Rodney Bloodworth was horrible, actually had the nerve to yell at my wife and I saying we wasted their time when we weren't able to drop our BRAND NEW car off to be fixed in time because the abs module was bad in it. When we expressed our frustration in a professional manner he told us to "not get pissed off, no need to raise our blood pressure." They said it would take over a week to get the jeep fixed, lost our spare key, and were rude throughout the process. We have had friends tell us that they tried getting their cars scheduled for service and they were told there was a 2 week wait just to get it looked at. The to top it all off, after we took the Jeep back, they didn't cancel the paperwork with the bank and we are now going round on that. Save yourself the hassle and keep on driving past this dealership. More

We came in to buy a new 300C. We knew what we wanted, Charlie didn't waste our time. He showed us what we wanted, had us test drive, and the deal was done quickly/painlessly! I would buy from Charlie a Charlie didn't waste our time. He showed us what we wanted, had us test drive, and the deal was done quickly/painlessly! I would buy from Charlie again for sure! We got a screaming good deal with 0% financing and a ipad as a gift. So far, I love my new 300. More

My Dodge Nitro needed the 48,000 service. I purchased the service contract when I purchased the car almost 4 years ago and did not realize that the last coupon which is for the 48,000 service had to be used service contract when I purchased the car almost 4 years ago and did not realize that the last coupon which is for the 48,000 service had to be used up by 48,075 miles. My car had 48,428 miles and was not sure it Baxter/Dodge would accept the coupon and since I had paid up front I did not want to pay again. Randy Hamling when to bat for me and Dodge accepted the coupon and all the work was done for No Charge. My car was even washed and dried and shining when I picked it up. Thank you Baxter and thank you Randy. More

Baxter does an excellent job with customer service. I got a great deal and all the features I wanted on my new vehicle! Dave and Andrew went above and beyond and the new dealershp is beautiful! I would highl a great deal and all the features I wanted on my new vehicle! Dave and Andrew went above and beyond and the new dealershp is beautiful! I would highly recommend Baxter to my friends and family! More