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Edwards Chevrolet Downtown

Birmingham, AL

4.7
2,351 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,351 reviews

March 31, 2017

best experience in car buying THE SALESMAN WAS VERY DOWN TO EARTH FRIENDLY, CONFIDENT IN WHAT HE DOES, DOES WHAT HE SAYS, CONSIDERATE OF THE CUSTOMERS CONCERNS AND THURALL TO THE E More

by verseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

Thanks for the great review. That wave was not "Good-bye", just so long until next time. We look forward to seeing you for all of your vehicle needs whether sales or service. Thanks again~Marty Phillips, General Manager

March 31, 2017

The best service I've ever received From the beginning until I was handed my keys, this was the most pleasurable experience I've ever had at a dealership. I had a car that I took to Edwa More

by Jennifer Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Underwood
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

Jennifer, we are glad you chose to get your vehicle serviced here at Edwards Chevrolet Downtown and we are so happy that you were able to get the vehicle you truly wanted by working with Norris. We are glad to have you as part of the Edwards family and look forward to a long relationship. Thanks again~Marty Phillips, General Manager

March 26, 2017

Thankful I have purchased 3 vehicles from Edward Chevrolet and have never been let down. I don't have the best credit but Norris Underwood did what he said he More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Underwood, Terrance Wray
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

Angie, we are glad to have you as part of the Edwards Chevrolet Downtown family. Thanks for sharing your experience and enjoy that new ride!~Marty Phillips, General Manager

March 25, 2017

Purchasing New Vehicle The great help and experience that I have had with this dealership is amazing. Sean, Terrance and Norris did an amazing job with making sure the deal More

by James2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Norris Underwood, Terrance Wray
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

James, thank you for the wonderful review! We look forward to having you visit us for your service department for you maintenance needs. Thanks again~Marty Phillips, General Manager

March 24, 2017

Saleman It was a pleasure doing business with Mr Underwood and helping me fine a car in my budget may I say it was a long process of getting it doing but aft More

by Browneyes65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Underwood
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

Ms Bledsaw, thanks for being patient through the process! We certainly hope you enjoy your new vehicle and we look forward to working with you in the future as well. Hopefully next time you can get the sunroof! Thanks again~Marty Phillips, General Manager

March 24, 2017

Very Professional I went to the same dealership at the beginning of this year, January, and a salesman, who I forgot his name, would not help me with trading my car. He More

by Tywalker83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Jonathan Hollman
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

Thanks for giving us a second chance! We are glad that you got the opportunity to work with Wendell and Jonathan so that you could get the experience we expect all of our customers to have. Thanks again~Marty Phillips, General Manager

March 24, 2017

Excellent service! The car buying experience can be very overwhelming. The entire process at Edwards Chevrolet was very calming. Everything flowed with ease. Best car b More

by LaTonya
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Apr 05, 2017 -

Edwards Chevrolet Downtown responded

LaTonya, thanks for taking time to review your experience with us here at Edwards Chevrolet Downtown. We are so glad that everything went smoothly and we hope that you love your new vehicle.~Marty Phillips, General Manager

March 23, 2017

"Outstanding" Everything was great. My sales person Jonathan Holloman was awesome. He was very patient with me and the situation I was put in. Always kept everythin More

by Mrs. Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Mar 23, 2017 -

Edwards Chevrolet Downtown responded

Mrs. Veronica, thanks for recommending Edwards Chevrolet Downtown and Jonathan Hollman. We are glad that you had such a good experience. That is certainly our goal every time. Thanks again~Marty Phillips

March 21, 2017

Outstanding customer service! Highly professional customer service! Treated very well. Would highly recommend.A++++++++++++++++ All staff were very friendly and helpful ! Apprec More

by Michael Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Counnt. *****, Thaddeus Cole, Dewey Allen
Mar 22, 2017 -

Edwards Chevrolet Downtown responded

Michael, thank you for the great review and we hope you love your new truck! We are excited to have you as part of the Edwards Chevrolet Downtown family and we look forward to a long relationship in both sales and service. Thanks again~Marty Phillips, General Manager

March 21, 2017

friendly Very friendly place great atmosphere everyone there was very nice and helpful made my buying experience a great one. They was willing to work within m More

by Ms. Tosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Norris Underwood
Mar 21, 2017 -

Edwards Chevrolet Downtown responded

Thanks for coming in to see us at Edwards Chevrolet Downtown and thanks for taking time to give us this great review. We hope you love your new Malibu! We look forward to providing all of your vehicle needs now and in the future. Thanks again~Marty Phillips, General Manager

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