Edwards Chevrolet Buick GMC

Terrible credit dept The sales team was good no complaints with them however the credit dept had little or no idea what they were doing. My first encounter with the financ The sales team was good no complaints with them however the credit dept had little or no idea what they were doing. My first encounter with the finance dept was with John he called to inform me what papers to bring he was rude from the beginning. I asked some questions to clarify what exactly he needed he was rude I got the feeling that he was annoyed so at that point I informed him he was annoying me. When we arrived at the credit dept he sent a young man out to the waiting room to get my information to make copies I had no idea who this young man was. I told him I wanted to see John to start the transaction he went and got John now mind you we are sitting in the waiting room with other customers and John was talking my business there I requested to go to the office he informed me I couldn't go in his office because he had confidential information in his office. He took me in some random office and got my information I returned to the waiting room for another long wait. When it came time to sign the papers David called us into his office I told him I was not satisfied at all with this transaction and I was going to do all the online surveys I told him John was rude and unprofessional he got up and walked out of his office and now John comes back in he was very upset he raised his voice and proceeded to tell me off. John left the office and David returned I said that was unprofessional and David got angry and left the office now Josh comes in to finish the transaction. Josh was very nice and professional and we finished in a matter of minutes. Seriously two grown men who are supposed to be credit experts couldn't handle this. I will never return to any Edwards dealership again. I want to thank Josh for being so professional and wrapping up our paperwork More

Nothing but liars and cheats! If you want to have someone that lies to you and makes you feel like they will take care of you, just to learn later on that they lied, this is your p If you want to have someone that lies to you and makes you feel like they will take care of you, just to learn later on that they lied, this is your place. Everything they did from the very beginning was underhanded and shady. Now we are stuck with an over priced xxx car that has way less in features than we were told and doesn't even have any protection plan like we we were told and have papers that we signed to prove. Jason and the rest of the sales team and management are liars and con artists. I wouldn't send my worst enemy there! Oh and if you have a problem like this after they already have the sale, forget about them even answering you. They got what they wanted from you and BAM they're done. Garbage dealership and garbage management. More

Sales My salesman Dominic was professional kind and polite my experience with him looking for a vehicle has been great and I could not have asked for a bett My salesman Dominic was professional kind and polite my experience with him looking for a vehicle has been great and I could not have asked for a better salesman Thanks Dominic More

RIP OFF!!! The cars are much higher than any dealer in the area!! Horrible service!! Very run down and many miles on all the used cars Don't BUY FROM THEM!!! The cars are much higher than any dealer in the area!! Horrible service!! Very run down and many miles on all the used cars Don't BUY FROM THEM!!! More

Horrible Service I recently bought a 2015 Tahoe at this location. The salesman Leonard was very helpful and polite. I really enjoyed working with him. The financial de I recently bought a 2015 Tahoe at this location. The salesman Leonard was very helpful and polite. I really enjoyed working with him. The financial department is terrible. I traded in my vehicle, they were to pay off the balance. I foolishly left the title with them. Three weeks later they have not paid off the vehicle. I have called and called and no one will call back. We worked with John Foster and he still hasn't called back. We still do not have the registration for the new vehicle either. When we bought the Tahoe it was not clean and had no gas in it after we spent five hours waiting! Save yourself the trouble and shop elsewhere!! More

Traded for a new vehicle. I bought my first cadillac here and just traded for another brand new cadillac. Randy Kahl was very friendly he didnt try to talk me into anything. He I bought my first cadillac here and just traded for another brand new cadillac. Randy Kahl was very friendly he didnt try to talk me into anything. He sold me my first cadillac and the one I just bought. Im sure he will be the one I will go to when I buy my next vehicle. More

Great Experience I needed a good, dependable car after mine was totaled in a car accident. I looked online and was referred to this dealership. Chris Alt was very pl I needed a good, dependable car after mine was totaled in a car accident. I looked online and was referred to this dealership. Chris Alt was very pleasant to work with and went out of his way to get something that would fit in my budget. He went out of his way to make sure that the personnel worked on a good deal for me. Joe Bockert was fantastic. He continued to work on a better deal for me and surprised me at the time of signing with a lower payment and great warranties on my vehicle. I do not like to shop for cars. This experience was great and I would go back to Edwards Chevrolet when I need a new vehicle. More

I worked with Robin Wren to get my new Silverado and he was very helpful. He helped me find exactly what I wanted and made the process an enjoyable experience. was very helpful. He helped me find exactly what I wanted and made the process an enjoyable experience. More

Will never go back to buy another vehicle from this dealer. My paperwork was messed up more than once and I was lied to about most of the things with the paperwork and coverages that I purchased. Fred dealer. My paperwork was messed up more than once and I was lied to about most of the things with the paperwork and coverages that I purchased. Fred Hunter in the service department is the nicest guy there and has not lied to me. The only good thing about this dealer is the service department. More

Robert was great to work with from the beginning to the end. Very friendly and went the extra mile to get me what I was looking for. Highly recommend asking for him when in the market for a new/used vehicl end. Very friendly and went the extra mile to get me what I was looking for. Highly recommend asking for him when in the market for a new/used vehicle. More