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Edwards Chevrolet Buick GMC
Council Bluffs, IA
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193 Reviews of Edwards Chevrolet Buick GMC
Dave Cogswell was very professional and easy to deal with. Dave also made this a very smooth and easy deal. We spoke with several different dealerships and salesmen, Dave was by far the best one and we with. Dave also made this a very smooth and easy deal. We spoke with several different dealerships and salesmen, Dave was by far the best one and we will deal with him with all our future purchases. Dave is a very honest, knowledgeable, and friendly salesman. My husband and I were treated very respectful as if we were his parents. I can't say enough good about Dave Cogswell. John is the sales manager and treated us with the utmost respect as well. He was helpful in all the aspects of his profession. Charles was also very friendly and went through all aspects of additional warranties and was completley understanding in our final decisions with additional warranties. Charles had a very fun personality and very enjoyable to speak with. Overall, my husband and myself walked out of Classic Chevrolet/Cadillac very happy and absolutely not one regret. We have spoken nonstop about how we were treated and couldn't have asked for more. I am very thankful for the letter I received in the mail from Dave Cogswell on Sat. Dec. 9th, 2010. I was able to know by the end of the day that I finally was getting the 2011 Cadillac SRX Premium in Black Ice Metallic Exterior and Ebony with Titanium accent interior. I had my vehicle picked out what I wanted with all the particulars and thanks to Dave Cogswell, I have the Cadillac I wanted. More
I had a great experience at Classic Cheverolet in Council Bluffs. It was Thanksgiving weekend when I went and bought my first Chevy, a Chevy Equinox. It seems to be a nice vehicle with a clean look, good gas Bluffs. It was Thanksgiving weekend when I went and bought my first Chevy, a Chevy Equinox. It seems to be a nice vehicle with a clean look, good gas mileage and a lot of options that make a person feel spoiled. More
This was by far the best truck buying experience we have every had. No high-pressure sales! The whole thing only took 2 hours! The financing was quick and they didn't try to talk us into extra things! Thank every had. No high-pressure sales! The whole thing only took 2 hours! The financing was quick and they didn't try to talk us into extra things! Thank you again Johnny V and everyone involved in the sale!! We will highly recommend your dealership! More
Curt Voegele has been our contact at this dearlership for probably our last 9-10 cars and many years. We trust his opinions, he knows our needs, he listens and he does not push us for decisions. We love wor probably our last 9-10 cars and many years. We trust his opinions, he knows our needs, he listens and he does not push us for decisions. We love working with him and I cannot be sure we would return to this dealership if he left. We feel he gets us the BEST deal possible and in return we have loyalty with him and this dealership. We completed paperwork with Nick, not sure of his last name, sorry... but Nick was pleasant to work with getting all the paperwork done.. he did a great job of explaining our options of gap insurance and extended warranty. He kept acknowledging the longevity we had with the dealership so made us feel important keeping our business with them. Both Curt and Nick helped make the decision to spend more money on an upgrade of our vehicle with smiles on our faces and walking away from a pleasant experience. More
I was very pleased with the customer service that I received from this dealership. They took the time to listen to what I wanted and worked with me on the amount of money that I had to spend. The compa received from this dealership. They took the time to listen to what I wanted and worked with me on the amount of money that I had to spend. The compassion and understanding was over and beyond any that I had received in the past from others. Every department was friendly and very helpful.If I had any complaint it would be that I was told my vehicle would have a full tank of gas and that was not delivered. I would recommend family and friends to buy thier next used/new car from Classic Chevrolet Cadillac. Thank you! More
The purchase of the vehicle was awesome. Everyone was very friendly and great with helping me out of a desperate situation. After i bought the car though, i realized i didnt have any info. They couldnt t very friendly and great with helping me out of a desperate situation. After i bought the car though, i realized i didnt have any info. They couldnt tell me how much my payment was, when it was due or even who had done my loan. 3 months after the purchase they decide i owed them $500 and demanded payment. They were very easy to work with when figuring out how we were going to get them their money but afterword screwed everything up. Cashing checks when ever they wanted and causing my bank account to go negative several times. (And dont even get me started on the idiots they did my loan through.) Overall the sales staff and management are great but the people in finance should all be fired. More
I BELIEVE I RECIEVED A GOOD VALUE IN A SHORT AMOUNT OF TIME---MOST DEALERSHIPS WASTE CUSTOMERS TIME AND CLASSIC DID NOT.--COURTEOUS SALES AND KNOWLEDGABLE EMPLOYEES WERE VERY HELPFUL. THE OVERALL EXPIRIEN TIME---MOST DEALERSHIPS WASTE CUSTOMERS TIME AND CLASSIC DID NOT.--COURTEOUS SALES AND KNOWLEDGABLE EMPLOYEES WERE VERY HELPFUL. THE OVERALL EXPIRIENCE WAS A PLEASANT ONE AND I WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. More
I started looking online for a new Chevy pickup!!! My father has purchased from Classic in the past, so I decided to give them a try. I look through their inventory online and new what I wanted to look a father has purchased from Classic in the past, so I decided to give them a try. I look through their inventory online and new what I wanted to look at. It was a bright Saturday afternoon when we headed over. We live about 50 miles away so we made sure they had what we wanted. We drove around the lot and seen the trucks that we wanted to look at. We went into the main dealership building and talked to John. He got the keys to the trucks and we hopped in a golf cart and back to the lot to see the trucks inside and out. We found our new 2010 Chevy silverado and preceded to do the paperwork!!! He worked hard to get the deal that we wanted and even through a new hat in on the deal!!! He was a great salesmen and look forward to buy from him and Classic Chevrolet again!!! Everyone at Classic Chevrolet were really nice and helpful. We were one of the lasts one to leave that night. I tell everyone I know where I got the truck, and tell them to talk to John!!! Thanks again!! More
The finance and customer service people are rude, and inconsiderate. If you purchase an extended warrenty. Don't plan on getting that money back soon! They will take their sweet time. If they do it at a inconsiderate. If you purchase an extended warrenty. Don't plan on getting that money back soon! They will take their sweet time. If they do it at all. I would avoid this dealership at all costs More
I had one of the best car buying experiences ever at Classic! I found the vehicle I wanted through their website(many pics and info about each vehicle), called them, and had the deal done over the phone Classic! I found the vehicle I wanted through their website(many pics and info about each vehicle), called them, and had the deal done over the phone within minutes. I had my own financing but to speed up the purchase, the Classic team matched my financing with their own. The following day I drove to Classic to pick up my new car. I entered the building and directly in front of me in their showroom was the car I was purchasing. The car was detailed and ready to go! I met with John the salesman and he went over every detail of the car. In the mean time, Charles was working on the paperwork for the financing. There were a couple items I had to fill in on the application (took only a minute to do that). Most of the paperwork was already completed the night before. I sat down with Charles and signed the paperwork (took 5 minutes). After that, John went over a couple more details with the car and I was out the door! Total time at the dealership approx. 2 hours. I would like to thank John and Charles for making my experience at Classic a fun and comical time (couple of great guys that know their stuff)! Highlights: Very very easy transaction! Very detailed when going over all the features of the car (onstar setup as well) Knowledgeable staff! Website was well done. Seeing the car I purchased in the showroom as I came in was pretty kickass! Side note: I noticed, unlike some dealers, that their stock/inventory catered to a wider range of prices (low end to high end vehicles) to satisfy any customer. Great Job, Great Place! Thanks Laura More