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1,082 Reviews of Edmond Hyundai - Service Center
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July 16, 2020
Efficient & Professional Brandon had our new Santa Fe scheduled to finish tinting the front side windows, He had a loaner car ready for us when we arrived at dealership. As Brandon had our new Santa Fe scheduled to finish tinting the front side windows, He had a loaner car ready for us when we arrived at dealership. As promised, the vehicle was ready to be picked up the next morning. Professional, efficient, and hassle-free!! More
by RWILLIAMS0
Verified CustomerEmployees Worked With
Brandon Downing
July 15, 2020
Professional and friendly upon my arrival. Was given an estimate of parts while waiting. Total price was less than estimated. Did not have to wait long fo and friendly upon my arrival. Was given an estimate of parts while waiting. Total price was less than estimated. Did not have to wait long for work to be completed. More
by morganspasoff1
Employees Worked With
can't remember name
July 10, 2020
Outstanding Issues I bring my car here for oil changes, because this service center is very professional and friendly. I cannot rate Excellent on this trip because my ca I bring my car here for oil changes, because this service center is very professional and friendly. I cannot rate Excellent on this trip because my car still has an undiagnosed groan in the rear end and a broken charge port. Hoping my next trip will be 5 stars. Pamela Moore More
by pjmoore0
Employees Worked With
Do not want to provide
July 10, 2020
ALWAYS Helpful, Courteous & Do a GREAT Job ! Edmond Hyundai has serviced my 2012 Equus since new and have ALWAYS done a SUPERB job in addressing my concerns & questions; Keeping me posted on the Edmond Hyundai has serviced my 2012 Equus since new and have ALWAYS done a SUPERB job in addressing my concerns & questions; Keeping me posted on the status of the service or repair; and Always do an EXCELLENT job !! Its very easy for me to recommend Edmond Hyundai to anyone ! Keep up the GREAT work , Thanks!! More
by Long Time Car Guy
Employees Worked With
Wesley Baker, Justin McMillan
July 10, 2020
Great First Impression New car first time service for software updates. Estimate was one hour and finished is 44 minutes. Service was superb and very happy with first clas New car first time service for software updates. Estimate was one hour and finished is 44 minutes. Service was superb and very happy with first class customer service. More
by JOHN B
Employees Worked With
Vince Merchant
July 10, 2020
TANNER GETS 5 STARS!!!I have been coming here for TANNER GETS 5 STARS!!! I have been coming here for maintenance for 5 years, since I purchased my first Hyundai. My husband and I loved it enough to TANNER GETS 5 STARS!!! I have been coming here for maintenance for 5 years, since I purchased my first Hyundai. My husband and I loved it enough to make our latest purchase a Hyundai from the dealership! The personal interaction is professional and friendly! Tanner and his co-workers were all awesome! The only two reasons I dont give 5 stars is: they don't have all encompassing services for their vehicles, i.e., they don't do body work. So, if the plastic bumper clamps break (and they do ALL THE TIME) and the bumper starts flapping, you have to find a body shop. I can't stand the follow up calls that persist after every service trying to motivate me to "upgrade" my vehicle. I have repeatedly told them to stop, but it still happens. More
by WARRIORGIRL4LIFE
Employees Worked With
Tanner Summy/6336
July 06, 2020
Asked for the staff to remove something off my vehicle because I knew it couldn’t be fixed, they said they “fixed” it and before I got home it was already falling off my car again. I usually leave happy, because I knew it couldn’t be fixed, they said they “fixed” it and before I got home it was already falling off my car again. I usually leave happy, but this was kind of frustrating. More
by AMJ
Employees Worked With
Vince Merchant, Wesley Baker, Justin McMillan, Kendall Taft
July 06, 2020
Worst Service Experiences I've been extremely disappointed in the multiple experiences I've had with the Service Department since purchasing my car - to the point where I would I've been extremely disappointed in the multiple experiences I've had with the Service Department since purchasing my car - to the point where I would NOT recommend them to anyone. I have had to hound everyone I've worked with to communicate ANYthing with me. I still do not have my vehicle back and have no idea when I'll receive it OR if I will have to pay anything. This experience has been drawn out over the past few weeks and absolutely ridiculous. I'm extremely frustrated with this department. Update 7/20/2020: Left a message for the GM on Friday afternoon (7/17). Still haven't heard back from him or the dealership on when my car will be ready. More
by Glori A.
Employees Worked With
Kendall Taft
July 06, 2020
Justin was great to work with. We scheduled service online and after we dropped off the vehicle for service we were called and told it would be a different price than the price that was online. Justin online and after we dropped off the vehicle for service we were called and told it would be a different price than the price that was online. Justin worked with his management to make things right and honor the online price. Within 50 miles it was leaking radiator fluid and we took it back in to get checked. The radiator was cracked by the drain valve, after some discussion Justin got the radiator taken care of. Service like this will have us come back to purchase our third vehicle from Edmond Hyundai. More
by CMB_578
Employees Worked With
Justin McMillan
July 03, 2020
There was an appointment set for 11am it took over an hour for an oil change. I Just think it shouldn't take that long for a standard oil change. hour for an oil change. I Just think it shouldn't take that long for a standard oil change. More
by baileywortham28
Employees Worked With
Vince Merchant, Wesley Baker, Justin McMillan, Kendall Taft
