Edmond Hyundai - Service Center

I was pleased with how fast the service went. They fixed my head lights. As I left they told me they were all good. Then that night a bright was out. I called the next day got out on hold and no one ever an my head lights. As I left they told me they were all good. Then that night a bright was out. I called the next day got out on hold and no one ever answered. Im sure they'll take care of it but I don't no when I'll be back in Edmond. More

Justin McMillan was great to work with. Professional, courteous and explained everything. My car (2012 Elantra) has never run better! Great Experience. Will bring my car in again when needed for sure. courteous and explained everything. My car (2012 Elantra) has never run better! Great Experience. Will bring my car in again when needed for sure. More

Excellent and friendly service ! They had me in and out in no time . Plus, the price was exceptional. thanks guys :) keep up the good work in no time . Plus, the price was exceptional. thanks guys :) keep up the good work More

was os glad to the mice nest out of my car.... to think I had been breathing that for months... yuk. and of course was glad to get my steering cuppling fixed too. The service manager was great.... Thanks so had been breathing that for months... yuk. and of course was glad to get my steering cuppling fixed too. The service manager was great.... Thanks so much. More

Warranty work did not resolve issue. Drive away 95% worse than when brought in. Very disappointed with service. No returned call after concern voiced next day. than when brought in. Very disappointed with service. No returned call after concern voiced next day. More

Justin in the service department was wonderful about explaining everything to me and talking me through what was wrong with my car. People in the sales department were also kind and asked me if I needed explaining everything to me and talking me through what was wrong with my car. People in the sales department were also kind and asked me if I needed anything while waiting multiple times. More

Everyone was very helpful and polite, from the lady who scheduled my service appointment to the guy who explained the services provided. Great service department! scheduled my service appointment to the guy who explained the services provided. Great service department! More

Great work and car runs great. Justin was fabulous and friendly. God bless you. Keep up the great work. Thanks for everything. Will recommend this dealer. friendly. God bless you. Keep up the great work. Thanks for everything. Will recommend this dealer. More

Everybody was so welcoming and nice, I was in out in no time! Best Service hands down! I was helped immediately when I pulled up. time! Best Service hands down! I was helped immediately when I pulled up. More

In May of 2015 I purchased a 2013 Genesis R-spec with “7,616 miles” from Edmond Hyundai, and had it shipped by carrier to Florida. The mileage is in quotes as I received it with 9,000+ miles and no expla “7,616 miles” from Edmond Hyundai, and had it shipped by carrier to Florida. The mileage is in quotes as I received it with 9,000+ miles and no explanation. The vehicle was listed as Certified Pre-Owned, which justified the $28,000+ cost. Fast forward to 2020, and I have a transmission issue, so I went to my local Florida dealer to get service, only to be told that the vehicle was not registered as CPO with Hyundai USA. I called Edmond’s and spoke with Neco Preston in service, who told me “no problem. I’ll get it taken care of and call you tomorrow.” No call, so I called him and was told that it required his GM to sign off and he’d get it done that day and call me tomorrow. Sensing a pattern yet? Another day and no call-back, so I called and spoke with the GM’s assistant Kelly, who said she would get with Neco personally and straighten it out, and… call me tomorrow. It’s been three weeks, and after many messages, Neco and Kelly are not bothering to return calls. The GM won’t ever pick up the phone, and no one else in the dealership can possibly help. Read other reviews and you’ll see several similar complaints. If you are giving them money, you’re treated well. Just hope you don’t need anything that would require customer service, appreciation, or even common decency. More