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Edmond Hyundai - Service Center

Edmond, OK

4.4
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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March 05, 2021

I brought my car in asking them to focus on a particular part and they weren’t sure what it was but decided it was something else. I paid over $560 and my car is still not fixed. I am checking a name below More

by RETNAV2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendall Taft
Apr 15, 2021 -

Edmond Hyundai responded

Hello, thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950.

March 05, 2021

Had to get my A/C repaired, and Tanner was awesome! So glad that I have someone there I can trust. Accidently left my cup there, and Jordon got it and kept it safe for me until I picked up my car. More

by pamcullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon, Tanner Summy
March 04, 2021

Very quick, easy, efficient process. The person that signed me in was very helpful and made sure I was only paying for what was necessary and made sure that I didn’t have to pay for the other services t More

by candacelarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shinault
March 04, 2021

Work was finished in a timely manner. Service writer very helpful and I was in and out without any issues. I scheduled the appointment to get a loaner car, which was available on time. More

by jackbarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant, Carleton Bennett
March 03, 2021

Please provide realistic time frames and keep customer informed of progress being made. On more than one occasion, we asked about a specific concern with little feedback. More

by CHRISTINA.PARSONS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shinault
March 02, 2021

Reliable and exceptional quality service! Wonderful staff all around. Great to work with, friendly and focused car care. They take the time to listen and provide sound advice More

by KELSEYARAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EthAn, Ashley Shinault
March 02, 2021

Did not enjoy my experience this oil change. Was charged Did not enjoy my experience this oil change. Was charged for tire rotations and I ask the guy if he used the online coupon for my oil change he said More

by KELSEY0837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wesley Baker
Mar 04, 2021 -

Edmond Hyundai responded

Hello, I'm so sorry you are dissatisfied with your experience at Edmond Hyundai. We're typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with a manager at 888-560-3469, we would greatly appreciate it.

February 27, 2021

Tanner is the best! His customer service is outstanding! I will be heartbroken if he ever leaves! My service was relatively fast with above excellent quality. More

by WARRIORGIRL4LIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Summy
February 26, 2021

Hyundai did right by us after the engine in our Santa Fe went south. They replaced it and didn’t hassle us about the warranty. It is good to see a company stand behind their products and take care of their More

by CDC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Merideth, Ashley Shinault
February 25, 2021

Awesome people! They always are going above and beyond. You need to go here because they are genuine and awesome people. Love everything about this place! More

by Bryson.bunger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant, Wesley Baker, Justin McMillan, Kendall Taft, Tanner Summy, Stephen Merideth, Chad Dear, Ashley Shinault
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