Edison Nissan - Service Center

very rude ,lier and not supportive first time they refused to change my pathfinders oil after giving an appointment then they refused to stop water leakage from windshield . said tha first time they refused to change my pathfinders oil after giving an appointment then they refused to stop water leakage from windshield . said that it is not covered although it has only 25000 miles.they said windshield is not origional. More

Unprofessional Service Center I have been a lessee at Edison Nissan for a little over a year. While my sales process went smoothly a year ago and I love my Nissan Rogue, I cannot s I have been a lessee at Edison Nissan for a little over a year. While my sales process went smoothly a year ago and I love my Nissan Rogue, I cannot say the same for the Service Center at Edison Nissan. I am absolutely appalled by the customer service during my visit in late May, the lack of attention to the issues stemming from that visit in the weeks following, and the abominable treatment I received as a customer after an incident with the car. Despite getting free services biannually as part of my lease, I will be opting to go pay for these services elsewhere because of my experience. Scott Hirsch and his team were not responsive to a wheel lock being left in my tire and subsequent issues that arose, despite my consistent efforts to contact him. In the aftermath, he was rude at best, dismissive, and gave everyone I was working with (insurance company and another autobody shop - after HE told me to take my business elsewhere) the run-around multiple times. Absolutely childish, spiteful, and deceptive. His demeanor after losing my business was cowardly and downright unprofessional. I will NEVER work with him again for the headache and undue stress he gave me while trying to take advantage of me and my situation. Unfortunately, as a result, Edison Nissan will not get my business back either when it is time to renew my lease or look for a new car. More

Amazing I had such a great experience at Edison Nissan. My salesperson Florida was super helpful and very patient. She was very sincere and tried her best to I had such a great experience at Edison Nissan. My salesperson Florida was super helpful and very patient. She was very sincere and tried her best to adjust to my every need. I definitely recommend this dealer and their team to everyone. More

scheduled tune up Your rep approached me within 15 seconds, kept me informed of the cars status showed me the results of the inspection and I had the car back on the e Your rep approached me within 15 seconds, kept me informed of the cars status showed me the results of the inspection and I had the car back on the expected time given and was washed and clean. More

My new car Went to edison nissan got my new altima serviced jenny was very helpful and very fast thanks edison nissan for great service will come back for sure Went to edison nissan got my new altima serviced jenny was very helpful and very fast thanks edison nissan for great service will come back for sure More

Great customer services. Thank you for answering all my questions and for taking the time to explain details about the car, and thank you for the patience you showed while I w Thank you for answering all my questions and for taking the time to explain details about the car, and thank you for the patience you showed while I was making up my mind. I will definitely recommend the Nissan Edison Team. More

Exceptional Gibs was an excellent and professional salesman. He took the time to explain everything in detail and I was comfortable through the process. He had th Gibs was an excellent and professional salesman. He took the time to explain everything in detail and I was comfortable through the process. He had the car detailed and it looks brand new. He is a great part of your team. Diane Smith More

Buying a car First I wanna thank Ama and Edison Nissan for getting me in a 2017 Nissan Altima. The atmosphere there was so friendly and understanding I couldn't as First I wanna thank Ama and Edison Nissan for getting me in a 2017 Nissan Altima. The atmosphere there was so friendly and understanding I couldn't ask for anymore. Thank you More

"A burden lifted off my Shoulder" I had a vehicle with a very high negative equity. I knew the worth of the vehicle and how much I owed so I didn't even bother trading it in for a newe I had a vehicle with a very high negative equity. I knew the worth of the vehicle and how much I owed so I didn't even bother trading it in for a newer vehicle. However, about a week ago as i went to Edison Nissan to pick up a friend who was getting his vehicle serviced and before I left the premises, Gibril Mansaray was able to get me into a 2016 Rogue. He went above and beyond and researched to find a vehicle with the most rebate that could absorb most of my negative trade equity. Thanks Gibril and the whole Edison Nissan team for all you do for folks like me who didn't think there is a recovery plan for high interest loans. Agyeman B More

Amazing service rendered by my servie rep. Jennifer. Amazing service rendered my service rep Jennifer each time I got my car serviced at this dealership. Her friendly, pleasant and polite behaviour is un Amazing service rendered my service rep Jennifer each time I got my car serviced at this dealership. Her friendly, pleasant and polite behaviour is unmatched. Keep up the good work Jen! Arvind S More