Edison Nissan

this is the WORST car buying experience I have ever had. I just lost my mom and then totaled my vehicle in an accident. I went in here fully putting my trust in this company and they have lied, manipulated, I just lost my mom and then totaled my vehicle in an accident. I went in here fully putting my trust in this company and they have lied, manipulated, and done less than a lackluster job of doing their LITERAL JOB. Information like my BRAND NEW CAR OFF THE LOT being demoed out in between me test driving and buying (a weekend) was omitted and lied about. straight up lied by 3 dealers that the car came from the factory with 800 miles on it when I test drove it it had 11 miles. There are multiple damages on the vehicle and then they can’t even keep up with a promise to call and resolve in a timely manner. I allowed them a. full day when I was told I would be contacted first thing Monday morning and no one ever contacted me. Someone took a knife to the seat (what looks like) and then SEWED IT UP like I wouldn’t notice. It’s still in the process of not being handled with an ounce of professionalism. More

I was completely impressed with Zeke professionalism and customer service , also he highly skilled. If you in need of a car go see him wont be disappointed customer service , also he highly skilled. If you in need of a car go see him wont be disappointed More

Had an appointment with Royce to switch into my next Pathfinder lease! He assured me i would be able to get into the same car with a decent amount of money down and got me in and out! Also thanks to Ale Pathfinder lease! He assured me i would be able to get into the same car with a decent amount of money down and got me in and out! Also thanks to Alex! More

It’s that time again,for so many years with Nissan,I stopped by today to get a brand new Pathfinder. Super fast,Zeke was very helpful and gave us the best option. Great service ,thanks Edison Nissan! stopped by today to get a brand new Pathfinder. Super fast,Zeke was very helpful and gave us the best option. Great service ,thanks Edison Nissan! More

Excellent services Noelia my salesperson was very efficient and helpful 10/10 service will recommend efficient and helpful 10/10 service will recommend More

Stay away from Edison Nissan go elsewhere they're extremely dishonest you can check out my review on their actual website. Mike Dice extremely dishonest you can check out my review on their actual website. Mike Dice More

Just want to be straight, the customer services are so rude and unprofessional. I East there last Saturday and they treated me like I know nothing. The price they said non negotiable but they said it so s rude and unprofessional. I East there last Saturday and they treated me like I know nothing. The price they said non negotiable but they said it so sure to me like i am a garbage! Bottom line this is the worst dealership I have experienced. Those there people need to be trained!!!!! Don’t go to this dealership since that are bad. More

My brother, a recent college graduate, and I visited Nissan due to their enticing national recent grad program offer. Our initial salesperson, Santiago, raised suspicions with his behavior, prompting us Nissan due to their enticing national recent grad program offer. Our initial salesperson, Santiago, raised suspicions with his behavior, prompting us to leave. However, another sales representative persuaded us to return and work with a different team. Corey and Glenn (the sales manager) were both helpful. Unfortunately, John Altay, the finance manager, displayed unprofessionalism with his passive-aggressive comments. It's worth noting that this dealership lacks knowledge about national programs, requiring us to educate them on their own offers. Despite reaching an agreement both before and after submitting the application, the dealership's agreements were not firm, and they demanded additional money after initially accepting our down payment and proof of insurance. Disappointed by the dealership's lack of integrity and knowledge, we left without the vehicle. It's essential to conduct thorough research and stand firm on your knowledge when dealing with such situations. This experience sheds light on the challenges of conducting business with this dealership, despite our excitement as a recent college graduate. We'll see what unfolds tomorrow (06/06) once the bank responds to the dealership's inquiries.**UPDATE*** This has been my worst customer experience ever. I returned on 6/6 for an update, but the bank is still pending approval, insisting on verifying the graduation date despite having the official transcript. The dealership demanded my $2000 before securing official approval. Initially, they claimed it was "approved" but later said it still needed the bank's approval. On 06/05, they said I could take the car, then reversed their decision. When I decided to leave and asked for my down payment, they took my debit card and claimed they needed a photocopy to issue a refund check. Only after I insisted did they provide paperwork indicating a refund. This dealership's practices are shady. I advise staying away, especially if you're a recent graduate or first-time car buyer. More

Pate was very rude when I inquired about why a price on the Internet was different than what he then said to me in a text. I would buy anything from this dealership. the Internet was different than what he then said to me in a text. I would buy anything from this dealership. More

Samuel Abbey was extremely helpful and knowledgeable. We told him exactly what we were looking for and that’s exactly what we got. Working with Sam felt like working with family. We highly recommend him! We told him exactly what we were looking for and that’s exactly what we got. Working with Sam felt like working with family. We highly recommend him! More