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Ray Catena INFINITI - Service Center

Edison, NJ

4.4
13 Reviews

13 Reviews of Ray Catena INFINITI - Service Center

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March 30, 2024

Came in to get my car serviced was in and out cannot complain great service we be back More

by sanders_jeanette
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2024 -

Edison INFINITI responded

Thank you for sharing your positive service experience with us. We look fordward to seeing you for your next service visit.

May 12, 2023

Great service, recommend to anyone with a infinity car, Super fast & efficient, i didnt really have to wait long More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Edison INFINITI responded

Jay, we are happy to hear that our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible.

April 11, 2023

Great service provided for the customer I will be back and will recommend others about Edison Infiniti. More

by Treydon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Roberts
Apr 12, 2023 -

Edison INFINITI responded

Thank you for the positive review and the recommendation. It was a pleasure serving you as a customer.

April 02, 2023

Everything was great . Nick and staff were very helpful .my car was in and out and running great now . More

by Jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Edison INFINITI responded

Jodi, thank you for the 5 star review. Our staff appreciates it.

March 19, 2023

Let me first say that I have never complained about a business in my life but I could not let this one go. I brought my car, a 2014 Infiniti QX60, to Edison Infiniti, 842 US-1, Edison, NJ on March 14, More

by Amy
Recommend Dealer
No
Employees Worked With
Aaron Potocny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Edison INFINITI responded

Amy, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

January 08, 2023

Excellent Professional Courteous Service thanx will definitely come back thanks again Very knowable staff regards j m More

by Jlm095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Edison INFINITI responded

Jim, thank you for taking the time to leave a 5 star review. We appreciate hearing great things from our customers.

January 07, 2023

Customer service was amazing, the personnel were polite and helpful. The work was done fast as on time. More

by barreno1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Edison INFINITI responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

January 02, 2023

Service can be improved with detail information about car level report and car should be washed. More

by csos35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Edison INFINITI responded

We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

December 24, 2022

Great service, friendly team. It was really easy to schedule and the service time was good. The communication is their strong suit and all in all I am very happy with their servic More

by Ramin Yousefzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Edison INFINITI responded

Ramin, we are happy to hear that our service team provided you with a 5 star service experience. We look forward to seeing you again for your next service visit.

December 11, 2022

I called and received very rapid response to my request. When I went tiger my car repaired they explained the problem and how to get it fixed More

by adel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Potocny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Edison INFINITI responded

Thank you for taking the time to leave a postive review. Our staff appreciates it.

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