Eden Prairie Nissan - Service Center
Eden Prairie, MN

649 Reviews of Eden Prairie Nissan - Service Center
Great Experience! Everyone was very helpful!! I had a wonderful experience at Eden Prairie Nissan. Had some work on on our 2014 Pathfinder, new brakes and some new modeling on our vehicle. The e I had a wonderful experience at Eden Prairie Nissan. Had some work on on our 2014 Pathfinder, new brakes and some new modeling on our vehicle. The entire staff was really good to deal with!! More
Good experience from beginning to end Steve, my service advisor was great to work with. He explained everything well along the way and made sure I understood everything. His estimate on ti Steve, my service advisor was great to work with. He explained everything well along the way and made sure I understood everything. His estimate on time to complete service was accurate. I'll continue to have my car serviced here. More
Good service, quoted time accurate, inspection complete? I had an oil change, tire rotation and a wheel bearing repair done. I was disappointed that on the inspection, they did not mention that I have a head I had an oil change, tire rotation and a wheel bearing repair done. I was disappointed that on the inspection, they did not mention that I have a headlight out. I have known it was out for a couple weeks but it got a greek checkmark under the inspection. This makes me question if they really do an inspection at all. What else is skipped or missed? More
Service appointment Got in same day for an oil change and was pleased with the service again. Car wash was down, disappointment to me this time, otherwise very pleased wi Got in same day for an oil change and was pleased with the service again. Car wash was down, disappointment to me this time, otherwise very pleased with the service. More
Great all around John at the service center was professional and courteous. He went over my tires/brakes with me and explained how to tell when they need replacing. My John at the service center was professional and courteous. He went over my tires/brakes with me and explained how to tell when they need replacing. My oil change and tire rotation was finished quickly and John was extremely helpful. More
Cable Looked at the cable connection to the port for charging the phone while the radio is playing...wasn't working or needed to be put in multiple times... Looked at the cable connection to the port for charging the phone while the radio is playing...wasn't working or needed to be put in multiple times....also said the battery is low and needs to be replaced More
Heater fan failure Arrived at dealership without an appointment, during the inspection of the problem it was determined to be a minor problem that was repaired at minium Arrived at dealership without an appointment, during the inspection of the problem it was determined to be a minor problem that was repaired at minium cost, all in under 2 hours. More
Excellent service as always Service staff are always friendly and courteous. John did a great job of keeping me informed of my vehicle repair and always communicated in a profess Service staff are always friendly and courteous. John did a great job of keeping me informed of my vehicle repair and always communicated in a professional and courteous manner. I often recommend Eden Prairie Nissan to others due to the excellent customer service and overall experience. More
Scheduled maintenance Exceptional customer service from start to finish. Beautiful dealereship with numerous amenaties for customers while they wait. Service Tech. meets Exceptional customer service from start to finish. Beautiful dealereship with numerous amenaties for customers while they wait. Service Tech. meets you to discuss the work done and directs you to the cashier and where your vehicle is parked. More
Regular service As always the staff was courteous and friendly. All my needs were met and expectations were exceeded. The service department was neat and clean and th As always the staff was courteous and friendly. All my needs were met and expectations were exceeded. The service department was neat and clean and they got me in and out in a timely manner. More