Eden Prairie Nissan - Service Center

Excellent experience Everyone was so friendly. Even employees that weren't helping me went out of their way to give a friendly "hi" or smile. What a pleasant difference Everyone was so friendly. Even employees that weren't helping me went out of their way to give a friendly "hi" or smile. What a pleasant difference from most dealerships!! More

The Team Reponse From moment I dropped car off until it was done the team handled the order efficiently and effectively from the person scheduling the car appointment From moment I dropped car off until it was done the team handled the order efficiently and effectively from the person scheduling the car appointment two days before, the drop off desk, the mechanic, to keeping me informed of progress and options as things came up, to billing such that I was in and out very quickly. More

Great service and communication The staff was very willing to accommodate ease of recall work. Scheduling was easy and included a complementary loaner. Jim was very kind when I arr The staff was very willing to accommodate ease of recall work. Scheduling was easy and included a complementary loaner. Jim was very kind when I arrived and assured early completion of work. Seamless service More

Regular Service Addressed all questions, handled all matters in a professional and timely manner. David came out and informed me of the status of the vehicle and exp Addressed all questions, handled all matters in a professional and timely manner. David came out and informed me of the status of the vehicle and explained all that was necessary to address in the future. More

It was a great experience. Had a great experience and the employee's were great. They got my vehicle in and out of the service in a very short period of time. Had a great experience and the employee's were great. They got my vehicle in and out of the service in a very short period of time. More

Great experience all the time. Great place to purchase and service your vehicle. I travel a good distance to buy and service my vehicles here. all the time. Great place to purchase and service your vehicle. I travel a good distance to buy and service my vehicles here. More

Expectional service I brought my car in for an oil change and tire rotation. I was greeted by service representative John. He was friendly, courtesy and very knowledgeabl I brought my car in for an oil change and tire rotation. I was greeted by service representative John. He was friendly, courtesy and very knowledgeable about my car and informed me of services that I would soon need. I wasn’t pushy - which I appreciated. If more people in the service industry were like John the world would be a better place. More

Great service advisor I purchased my Rouge in 2015 at EP Nissan and have had it serviced there since. Prior to that you serviced my Maxima. Rick Mize was my advisor until I purchased my Rouge in 2015 at EP Nissan and have had it serviced there since. Prior to that you serviced my Maxima. Rick Mize was my advisor until he moved away. I had not found a new advisor that I liked and trusted as much as Rick until this visit. David Estepp is my new guy! My Rouge was in for a 60,000 mile check (lots to do!!) and he explained what was to be completed and answered all my questions. Eden Prairie is not convenient for me and I was going to start going to the dealer closer to my home but now I will stay with EP Nissan because of David. More

Extra service They went above and beyond to check out a pesky dashboard warning light. Figured it was the sensor in the tire that was malfunctioning and that it was They went above and beyond to check out a pesky dashboard warning light. Figured it was the sensor in the tire that was malfunctioning and that it wasn't something that I needed to fix right away. More

Wonderful experience. The entire service process was seamless. Quick, friendly and efficient. Car was ready sooner than expected and clean when i picked it up. I'll be bac The entire service process was seamless. Quick, friendly and efficient. Car was ready sooner than expected and clean when i picked it up. I'll be back! More